{"id":107484,"date":"2025-06-05T13:51:01","date_gmt":"2025-06-05T13:51:01","guid":{"rendered":"https:\/\/express24.ir\/d\/product\/%d8%af%d8%a7%d9%86%d9%84%d9%88%d8%af-%d8%af%d9%88%d8%b1%d9%87-%d8%af%d8%a7%d9%86%d9%84%d9%88%d8%af-%d9%85%d8%b3%d8%aa%d8%b1%da%a9%d9%84%d8%a7%d8%b3-%d8%ac%d8%a7%d9%85%d8%b9-%d9%85%d8%af%db%8c%d8%b1\/"},"modified":"2025-06-05T13:51:04","modified_gmt":"2025-06-05T13:51:04","slug":"%d8%af%d8%a7%d9%86%d9%84%d9%88%d8%af-%d8%af%d9%88%d8%b1%d9%87-%d8%af%d8%a7%d9%86%d9%84%d9%88%d8%af-%d9%85%d8%b3%d8%aa%d8%b1%da%a9%d9%84%d8%a7%d8%b3-%d8%ac%d8%a7%d9%85%d8%b9-%d9%85%d8%af%db%8c%d8%b1","status":"publish","type":"product","link":"https:\/\/express24.ir\/d\/product\/%d8%af%d8%a7%d9%86%d9%84%d9%88%d8%af-%d8%af%d9%88%d8%b1%d9%87-%d8%af%d8%a7%d9%86%d9%84%d9%88%d8%af-%d9%85%d8%b3%d8%aa%d8%b1%da%a9%d9%84%d8%a7%d8%b3-%d8%ac%d8%a7%d9%85%d8%b9-%d9%85%d8%af%db%8c%d8%b1\/","title":{"rendered":"\u062f\u0627\u0646\u0644\u0648\u062f \u062f\u0648\u0631\u0647 \u062f\u0627\u0646\u0644\u0648\u062f : \u0645\u0633\u062a\u0631\u06a9\u0644\u0627\u0633 \u062c\u0627\u0645\u0639 \u0645\u062f\u06cc\u0631\u06cc\u062a \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627\u06cc \u06a9\u0633\u0628\u200c\u0648\u06a9\u0627\u0631 (BPM) \u06cc\u0648\u062f\u0645\u06cc (2021)"},"content":{"rendered":"\n\n\n\n\n\n
\u0646\u0627\u0645 \u0645\u062d\u0635\u0648\u0644 \u0628\u0647 \u0627\u0646\u06af\u0644\u06cc\u0633\u06cc<\/th>\n\u062f\u0627\u0646\u0644\u0648\u062f Udemy – The Complete Business Process Management (BPM) Master Class 2021-4 – \u062f\u0627\u0646\u0644\u0648\u062f \u0631\u0627\u06cc\u06af\u0627\u0646 \u0646\u0631\u0645 \u0627\u0641\u0632\u0627\u0631<\/td>\n<\/tr>\n
\u0646\u0627\u0645 \u0645\u062d\u0635\u0648\u0644 \u0628\u0647 \u0641\u0627\u0631\u0633\u06cc<\/th>\n\u062f\u0627\u0646\u0644\u0648\u062f \u062f\u0648\u0631\u0647 \u062f\u0627\u0646\u0644\u0648\u062f : \u0645\u0633\u062a\u0631\u06a9\u0644\u0627\u0633 \u062c\u0627\u0645\u0639 \u0645\u062f\u06cc\u0631\u06cc\u062a \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627\u06cc \u06a9\u0633\u0628\u200c\u0648\u06a9\u0627\u0631 (BPM) \u06cc\u0648\u062f\u0645\u06cc (2021)<\/td>\n<\/tr>\n
\u0632\u0628\u0627\u0646<\/th>\n\u0627\u0646\u06af\u0644\u06cc\u0633\u06cc \u0628\u0627 \u0632\u06cc\u0631\u0646\u0648\u06cc\u0633 \u0641\u0627\u0631\u0633\u06cc<\/td>\n<\/tr>\n
\u0646\u0648\u0639 \u0645\u062d\u0635\u0648\u0644<\/th>\n\u0622\u0645\u0648\u0632\u0634 \u0648\u06cc\u062f\u06cc\u0648\u06cc\u06cc<\/td>\n<\/tr>\n
\u0646\u062d\u0648\u0647 \u062a\u062d\u0648\u06cc\u0644<\/th>\n\u0628\u0647 \u0635\u0648\u0631\u062a \u062f\u0627\u0646\u0644\u0648\u062f\u06cc<\/td>\n<\/tr>\n<\/table>\n
\r\n \u062a\u0648\u062c\u0647 \u0645\u0647\u0645:<\/strong>\r\n

\r\n \u0627\u06cc\u0646 \u062f\u0648\u0631\u0647 \u0622\u0645\u0648\u0632\u0634\u06cc \u062f\u0627\u0646\u0644\u0648\u062f\u06cc<\/span> \u0628\u0648\u062f\u0647 \u0648 \u0647\u0645\u0631\u0627\u0647 \u0628\u0627 \u0632\u06cc\u0631\u0646\u0648\u06cc\u0633 \u0641\u0627\u0631\u0633\u06cc<\/span> \u0627\u0631\u0627\u0626\u0647 \u0645\u06cc\u200c\u06af\u0631\u062f\u062f.\r\n <\/p>\r\n

\r\n \u062d\u062f\u0627\u06a9\u062b\u0631 \u062a\u0627 \u06f2\u06f4 \u0633\u0627\u0639\u062a \u067e\u0633 \u0627\u0632 \u0633\u0641\u0627\u0631\u0634<\/strong>\u060c \u0644\u06cc\u0646\u06a9 \u0627\u062e\u062a\u0635\u0627\u0635\u06cc \u062f\u0648\u0631\u0647 \u0628\u0631\u0627\u06cc \u0634\u0645\u0627 \u0633\u0627\u062e\u062a\u0647 \u0648 \u062c\u0647\u062a \u062f\u0627\u0646\u0644\u0648\u062f \u0627\u0631\u0633\u0627\u0644 \u062e\u0648\u0627\u0647\u062f \u0634\u062f.\r\n <\/p>\r\n

\r\n \u062c\u0647\u062a \u067e\u06cc\u06af\u06cc\u0631\u06cc \u0633\u0641\u0627\u0631\u0634\u060c \u0645\u06cc\u200c\u062a\u0648\u0627\u0646\u06cc\u062f \u0627\u0632 \u0637\u0631\u06cc\u0642 \u0648\u0627\u062a\u0633\u200c\u0627\u067e \u0628\u0627 \u0634\u0645\u0627\u0631\u0647 09395106248<\/strong> \u06cc\u0627 \u0622\u06cc\u062f\u06cc \u062a\u0644\u06af\u0631\u0627\u0645\u06cc @ma_limbs<\/strong> \u062f\u0631 \u062a\u0645\u0627\u0633 \u0628\u0627\u0634\u06cc\u062f.\r\n <\/p>\r\n<\/div>\r\n\r\n\n

\n

\u062f\u0627\u0646\u0644\u0648\u062f \u0631\u0627\u06cc\u06af\u0627\u0646: \u0645\u0633\u062a\u0631\u06a9\u0644\u0627\u0633 \u062c\u0627\u0645\u0639 \u0645\u062f\u06cc\u0631\u06cc\u062a \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627\u06cc \u06a9\u0633\u0628\u200c\u0648\u06a9\u0627\u0631 (BPM) \u06cc\u0648\u062f\u0645\u06cc (2021)<\/h1>\n
\n

\u062f\u0631 \u062f\u0646\u06cc\u0627\u06cc \u0631\u0642\u0627\u0628\u062a\u06cc \u0627\u0645\u0631\u0648\u0632\u060c \u0628\u0647\u06cc\u0646\u0647\u200c\u0633\u0627\u0632\u06cc \u0648 \u0645\u062f\u06cc\u0631\u06cc\u062a \u06a9\u0627\u0631\u0622\u0645\u062f \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627\u06cc \u06a9\u0633\u0628\u200c\u0648\u06a9\u0627\u0631 \u0646\u0647 \u062a\u0646\u0647\u0627 \u06cc\u06a9 \u0645\u0632\u06cc\u062a\u060c \u0628\u0644\u06a9\u0647 \u06cc\u06a9 \u0636\u0631\u0648\u0631\u062a \u062d\u06cc\u0627\u062a\u06cc \u0628\u0631\u0627\u06cc \u0628\u0642\u0627 \u0648 \u0631\u0634\u062f \u0647\u0631 \u0633\u0627\u0632\u0645\u0627\u0646 \u0627\u0633\u062a. \u0645\u0633\u062a\u0631\u06a9\u0644\u0627\u0633 \u062c\u0627\u0645\u0639 \u0645\u062f\u06cc\u0631\u06cc\u062a \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627\u06cc \u06a9\u0633\u0628\u200c\u0648\u06a9\u0627\u0631 (BPM) \u06cc\u0648\u062f\u0645\u06cc (\u0646\u0633\u062e\u0647 2021) \u06a9\u0647 \u0627\u06a9\u0646\u0648\u0646 \u0628\u0647 \u0635\u0648\u0631\u062a \u0631\u0627\u06cc\u06af\u0627\u0646 \u062f\u0631 \u062f\u0633\u062a\u0631\u0633 \u0634\u0645\u0627 \u0642\u0631\u0627\u0631 \u06af\u0631\u0641\u062a\u0647 \u0627\u0633\u062a\u060c \u0641\u0631\u0635\u062a\u06cc \u0628\u06cc\u200c\u0646\u0638\u06cc\u0631 \u0628\u0631\u0627\u06cc \u06a9\u0633\u0628 \u0645\u0647\u0627\u0631\u062a\u200c\u0647\u0627\u06cc \u0639\u0645\u0644\u06cc \u0648 \u0646\u0638\u0631\u06cc \u062f\u0631 \u0627\u06cc\u0646 \u062d\u0648\u0632\u0647 \u0627\u0631\u0632\u0634\u0645\u0646\u062f \u0641\u0631\u0627\u0647\u0645 \u0645\u06cc\u200c\u0622\u0648\u0631\u062f. \u0627\u06cc\u0646 \u062f\u0648\u0631\u0647\u060c \u06af\u0627\u0645\u06cc \u0627\u0633\u0627\u0633\u06cc \u0628\u0631\u0627\u06cc \u0647\u0631 \u0641\u0631\u062f \u06cc\u0627 \u0633\u0627\u0632\u0645\u0627\u0646\u06cc \u0627\u0633\u062a \u06a9\u0647 \u0628\u0647 \u062f\u0646\u0628\u0627\u0644 \u0627\u0641\u0632\u0627\u06cc\u0634 \u0628\u0647\u0631\u0647\u200c\u0648\u0631\u06cc\u060c \u06a9\u0627\u0647\u0634 \u0647\u0632\u06cc\u0646\u0647\u200c\u0647\u0627 \u0648 \u0628\u0647\u0628\u0648\u062f \u0645\u0633\u062a\u0645\u0631 \u0639\u0645\u0644\u06a9\u0631\u062f \u062e\u0648\u062f \u0645\u06cc\u200c\u0628\u0627\u0634\u062f. \u0627\u0632 \u0645\u0641\u0627\u0647\u06cc\u0645 \u067e\u0627\u06cc\u0647 \u062a\u0627 \u062a\u06a9\u0646\u06cc\u06a9\u200c\u0647\u0627\u06cc \u067e\u06cc\u0634\u0631\u0641\u062a\u0647\u060c \u0627\u06cc\u0646 \u0645\u0633\u062a\u0631\u06a9\u0644\u0627\u0633 \u0634\u0645\u0627 \u0631\u0627 \u062f\u0631 \u0645\u0633\u06cc\u0631\u06cc \u062c\u0627\u0645\u0639 \u0648 \u06a9\u0627\u0631\u0628\u0631\u062f\u06cc \u0647\u0645\u0631\u0627\u0647\u06cc \u0645\u06cc\u200c\u06a9\u0646\u062f \u062a\u0627 \u0628\u062a\u0648\u0627\u0646\u06cc\u062f \u0628\u0647 \u06cc\u06a9 \u0645\u062a\u062e\u0635\u0635 \u062a\u0648\u0627\u0646\u0645\u0646\u062f \u062f\u0631 \u0632\u0645\u06cc\u0646\u0647 BPM \u062a\u0628\u062f\u06cc\u0644 \u0634\u0648\u06cc\u062f.<\/p>\n

\u0627\u06cc\u0646 \u062f\u0648\u0631\u0647 \u0628\u0631 \u0631\u0648\u06cc\u06a9\u0631\u062f\u0647\u0627\u06cc \u0646\u0648\u06cc\u0646 \u0648 \u0627\u0628\u0632\u0627\u0631\u0647\u0627\u06cc \u067e\u06cc\u0634\u0631\u0641\u062a\u0647 \u0645\u062f\u06cc\u0631\u06cc\u062a \u0641\u0631\u0622\u06cc\u0646\u062f \u062a\u0645\u0631\u06a9\u0632 \u062f\u0627\u0631\u062f \u0648 \u0634\u0645\u0627 \u0631\u0627 \u0628\u0627 \u0628\u0647\u062a\u0631\u06cc\u0646 \u0634\u06cc\u0648\u0647\u200c\u0647\u0627\u06cc \u0635\u0646\u0639\u062a\u06cc \u0622\u0634\u0646\u0627 \u0645\u06cc\u200c\u0633\u0627\u0632\u062f. \u0628\u0627 \u062a\u0648\u062c\u0647 \u0628\u0647 \u0633\u0631\u0639\u062a \u062a\u063a\u06cc\u06cc\u0631\u0627\u062a \u062f\u0631 \u0645\u062d\u06cc\u0637 \u06a9\u0633\u0628\u200c\u0648\u06a9\u0627\u0631\u060c \u062a\u0648\u0627\u0646\u0627\u06cc\u06cc \u062a\u062d\u0644\u06cc\u0644 \u0648 \u0628\u0647\u06cc\u0646\u0647\u200c\u0633\u0627\u0632\u06cc \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627 \u06cc\u06a9 \u0645\u0647\u0627\u0631\u062a \u062d\u06cc\u0627\u062a\u06cc \u0628\u0631\u0627\u06cc \u0645\u062f\u06cc\u0631\u0627\u0646 \u0648 \u0645\u062a\u062e\u0635\u0635\u0627\u0646 \u062f\u0631 \u0647\u0631 \u0633\u0637\u062d\u06cc \u0645\u062d\u0633\u0648\u0628 \u0645\u06cc\u200c\u0634\u0648\u062f. \u0627\u06cc\u0646 \u0645\u0633\u062a\u0631\u06a9\u0644\u0627\u0633 \u0628\u0627 \u0627\u0631\u0627\u0626\u0647 \u0645\u062b\u0627\u0644\u200c\u0647\u0627\u06cc \u0639\u0645\u0644\u06cc \u0648 \u0633\u0646\u0627\u0631\u06cc\u0648\u0647\u0627\u06cc \u0648\u0627\u0642\u0639\u06cc\u060c \u062f\u0627\u0646\u0634 \u062a\u0626\u0648\u0631\u06cc \u0631\u0627 \u0628\u0647 \u0645\u0647\u0627\u0631\u062a\u200c\u0647\u0627\u06cc \u0642\u0627\u0628\u0644 \u0627\u062c\u0631\u0627 \u062f\u0631 \u062f\u0646\u06cc\u0627\u06cc \u0648\u0627\u0642\u0639\u06cc \u062a\u0628\u062f\u06cc\u0644 \u0645\u06cc\u200c\u06a9\u0646\u062f.<\/p>\n<\/div>\n

\u0686\u0647 \u0686\u06cc\u0632\u06cc \u062e\u0648\u0627\u0647\u06cc\u062f \u0622\u0645\u0648\u062e\u062a\u061f<\/h2>\n
\n

\u0627\u06cc\u0646 \u0645\u0633\u062a\u0631\u06a9\u0644\u0627\u0633 \u0634\u0645\u0627 \u0631\u0627 \u0628\u0647 \u062f\u0627\u0646\u0634 \u0648 \u0645\u0647\u0627\u0631\u062a\u200c\u0647\u0627\u06cc \u0644\u0627\u0632\u0645 \u0628\u0631\u0627\u06cc \u062a\u0628\u062f\u06cc\u0644 \u0634\u062f\u0646 \u0628\u0647 \u06cc\u06a9 \u0645\u062a\u062e\u0635\u0635 \u0645\u062f\u06cc\u0631\u06cc\u062a \u0641\u0631\u0622\u06cc\u0646\u062f \u0645\u062c\u0647\u0632 \u0645\u06cc\u200c\u06a9\u0646\u062f. \u0634\u0645\u0627 \u062e\u0648\u0627\u0647\u06cc\u062f \u0622\u0645\u0648\u062e\u062a:<\/p>\n

    \n
  • \u0645\u0628\u0627\u0646\u06cc \u0648 \u0627\u0635\u0648\u0644 BPM:<\/strong> \u062f\u0631\u06a9 \u0639\u0645\u06cc\u0642 \u0627\u0632 \u0645\u0627\u0647\u06cc\u062a \u0645\u062f\u06cc\u0631\u06cc\u062a \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627\u06cc \u06a9\u0633\u0628\u200c\u0648\u06a9\u0627\u0631\u060c \u0686\u0631\u062e\u0647 \u0639\u0645\u0631 BPM \u0634\u0627\u0645\u0644 \u0637\u0631\u0627\u062d\u06cc\u060c \u0645\u062f\u0644\u200c\u0633\u0627\u0632\u06cc\u060c \u0627\u062c\u0631\u0627\u060c \u0646\u0638\u0627\u0631\u062a \u0648 \u0628\u0647\u06cc\u0646\u0647\u200c\u0633\u0627\u0632\u06cc \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627. \u0628\u0627 \u0645\u0641\u0627\u0647\u06cc\u0645 \u06a9\u0644\u06cc\u062f\u06cc \u0645\u0627\u0646\u0646\u062f “\u0641\u0631\u0622\u06cc\u0646\u062f”\u060c “\u0641\u0639\u0627\u0644\u06cc\u062a” \u0648 “\u0631\u0648\u06cc\u062f\u0627\u062f” \u0628\u0647 \u0637\u0648\u0631 \u06a9\u0627\u0645\u0644 \u0622\u0634\u0646\u0627 \u062e\u0648\u0627\u0647\u06cc\u062f \u0634\u062f \u0648 \u062f\u0631\u06a9 \u062c\u0627\u0645\u0639\u06cc \u0627\u0632 \u0686\u0631\u0627\u06cc\u06cc \u0627\u0647\u0645\u06cc\u062a BPM \u062f\u0631 \u062f\u0646\u06cc\u0627\u06cc \u0627\u0645\u0631\u0648\u0632\u060c \u062e\u0635\u0648\u0635\u0627\u064b \u062f\u0631 \u0639\u0635\u0631 \u062a\u062d\u0648\u0644 \u062f\u06cc\u062c\u06cc\u062a\u0627\u0644<\/span> \u0648 \u0646\u06cc\u0627\u0632 \u0628\u0647 \u0686\u0627\u0628\u06a9\u06cc \u0633\u0627\u0632\u0645\u0627\u0646\u06cc\u060c \u067e\u06cc\u062f\u0627 \u062e\u0648\u0627\u0647\u06cc\u062f \u06a9\u0631\u062f.<\/li>\n
  • \u0645\u062f\u0644\u200c\u0633\u0627\u0632\u06cc \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627 \u0628\u0627 BPMN:<\/strong> \u06cc\u0627\u062f\u06af\u06cc\u0631\u06cc \u0627\u0633\u062a\u0627\u0646\u062f\u0627\u0631\u062f \u062c\u0647\u0627\u0646\u06cc BPMN (Business Process Model and Notation)<\/span> \u0628\u0631\u0627\u06cc \u062a\u0631\u0633\u06cc\u0645 \u0648 \u0645\u0633\u062a\u0646\u062f\u0633\u0627\u0632\u06cc \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627\u06cc \u06a9\u0633\u0628\u200c\u0648\u06a9\u0627\u0631 \u0628\u0647 \u0634\u06a9\u0644\u06cc \u0648\u0627\u0636\u062d \u0648 \u0642\u0627\u0628\u0644 \u0641\u0647\u0645. \u0634\u0645\u0627 \u0642\u0627\u062f\u0631 \u062e\u0648\u0627\u0647\u06cc\u062f \u0628\u0648\u062f \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627\u06cc \u067e\u06cc\u0686\u06cc\u062f\u0647 \u0645\u0627\u0646\u0646\u062f \u0641\u0631\u0622\u06cc\u0646\u062f \u067e\u0630\u06cc\u0631\u0634 \u0645\u0634\u062a\u0631\u06cc \u062c\u062f\u06cc\u062f<\/span> \u06cc\u0627 \u067e\u0631\u062f\u0627\u0632\u0634 \u0633\u0641\u0627\u0631\u0634<\/span> \u0631\u0627 \u0628\u0647 \u0646\u0645\u0648\u062f\u0627\u0631\u0647\u0627\u06cc \u0628\u0635\u0631\u06cc \u062a\u0628\u062f\u06cc\u0644 \u06a9\u0646\u06cc\u062f \u06a9\u0647 \u0628\u0647 \u0634\u0646\u0627\u0633\u0627\u06cc\u06cc \u06af\u0644\u0648\u06af\u0627\u0647\u200c\u0647\u0627 \u0648 \u0641\u0631\u0635\u062a\u200c\u0647\u0627\u06cc \u0628\u0647\u0628\u0648\u062f \u06a9\u0645\u06a9 \u0645\u06cc\u200c\u06a9\u0646\u062f. \u0627\u06cc\u0646 \u062f\u0627\u0646\u0634 \u0628\u0647 \u0634\u0645\u0627 \u0627\u0645\u06a9\u0627\u0646 \u0645\u06cc\u200c\u062f\u0647\u062f \u0628\u0627 \u0647\u0631 \u0630\u06cc\u0646\u0641\u0639\u06cc \u062f\u0631 \u0633\u0627\u0632\u0645\u0627\u0646 \u0628\u0647 \u06cc\u06a9 \u0632\u0628\u0627\u0646 \u0645\u0634\u062a\u0631\u06a9 \u0641\u0631\u0622\u06cc\u0646\u062f\u06cc \u0635\u062d\u0628\u062a \u06a9\u0646\u06cc\u062f.<\/li>\n
  • \u062a\u062d\u0644\u06cc\u0644 \u0648 \u0637\u0631\u0627\u062d\u06cc \u0641\u0631\u0622\u06cc\u0646\u062f:<\/strong> \u062a\u06a9\u0646\u06cc\u06a9\u200c\u0647\u0627\u06cc \u062a\u062d\u0644\u06cc\u0644 \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627\u06cc \u0645\u0648\u062c\u0648\u062f (As-Is<\/span>) \u0648 \u0637\u0631\u0627\u062d\u06cc \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627\u06cc \u0628\u0647\u06cc\u0646\u0647 \u0648 \u0645\u0637\u0644\u0648\u0628 (To-Be<\/span>). \u0627\u06cc\u0646 \u0628\u062e\u0634 \u0634\u0627\u0645\u0644 \u0634\u0646\u0627\u0633\u0627\u06cc\u06cc \u0646\u0642\u0627\u0637 \u0636\u0639\u0641\u060c \u0627\u062a\u0644\u0627\u0641\u200c\u0647\u0627 (\u0645\u0627\u0646\u0646\u062f \u0627\u0646\u062a\u0638\u0627\u0631\u060c \u062d\u0631\u06a9\u062a\u060c \u062a\u0648\u0644\u06cc\u062f \u0628\u06cc\u0634 \u0627\u0632 \u062d\u062f)\u060c \u0648 \u0646\u0627\u06a9\u0627\u0631\u0622\u0645\u062f\u06cc\u200c\u0647\u0627 \u062f\u0631 \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627\u06cc \u0641\u0639\u0644\u06cc \u0648 \u0633\u067e\u0633 \u0637\u0631\u0627\u062d\u06cc \u0645\u062c\u062f\u062f \u0622\u0646\u200c\u0647\u0627 \u0628\u0631\u0627\u06cc \u062f\u0633\u062a\u06cc\u0627\u0628\u06cc \u0628\u0647 \u0627\u0647\u062f\u0627\u0641 \u0633\u0627\u0632\u0645\u0627\u0646\u06cc \u0645\u0627\u0646\u0646\u062f \u06a9\u0627\u0647\u0634 \u0632\u0645\u0627\u0646 \u0686\u0631\u062e\u0647 \u06cc\u0627 \u0628\u0647\u0628\u0648\u062f \u06a9\u06cc\u0641\u06cc\u062a \u0627\u0633\u062a. \u0634\u0645\u0627 \u06cc\u0627\u062f \u0645\u06cc\u200c\u06af\u06cc\u0631\u06cc\u062f \u0686\u06af\u0648\u0646\u0647 \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627 \u0631\u0627 \u0627\u0632 \u062f\u06cc\u062f\u06af\u0627\u0647\u200c\u0647\u0627\u06cc \u0645\u062e\u062a\u0644\u0641 \u0627\u0631\u0632\u06cc\u0627\u0628\u06cc \u06a9\u0646\u06cc\u062f.<\/li>\n
  • \u0627\u062c\u0631\u0627 \u0648 \u0646\u0638\u0627\u0631\u062a \u0628\u0631 \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627:<\/strong> \u0686\u06af\u0648\u0646\u06af\u06cc \u067e\u06cc\u0627\u062f\u0647\u200c\u0633\u0627\u0632\u06cc \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627\u06cc \u0637\u0631\u0627\u062d\u06cc \u0634\u062f\u0647 \u0648 \u0627\u0633\u062a\u0641\u0627\u062f\u0647 \u0627\u0632 \u0634\u0627\u062e\u0635\u200c\u0647\u0627\u06cc \u06a9\u0644\u06cc\u062f\u06cc \u0639\u0645\u0644\u06a9\u0631\u062f (KPIs<\/span>) \u062f\u0642\u06cc\u0642 \u0648 \u0642\u0627\u0628\u0644 \u0627\u0646\u062f\u0627\u0632\u0647\u200c\u06af\u06cc\u0631\u06cc \u0628\u0631\u0627\u06cc \u0646\u0638\u0627\u0631\u062a \u0645\u0633\u062a\u0645\u0631 \u0628\u0631 \u0639\u0645\u0644\u06a9\u0631\u062f \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627 \u0648 \u0627\u0637\u0645\u06cc\u0646\u0627\u0646 \u0627\u0632 \u062f\u0633\u062a\u06cc\u0627\u0628\u06cc \u0628\u0647 \u0627\u0647\u062f\u0627\u0641. \u0627\u06cc\u0646 \u0634\u0627\u0645\u0644 \u062c\u0645\u0639\u200c\u0622\u0648\u0631\u06cc \u062f\u0627\u062f\u0647\u200c\u0647\u0627\u060c \u062a\u062d\u0644\u06cc\u0644 \u0622\u0646\u200c\u0647\u0627 \u0648 \u06af\u0632\u0627\u0631\u0634\u200c\u062f\u0647\u06cc \u0645\u0646\u0638\u0645 \u0628\u0631\u0627\u06cc \u062a\u0635\u0645\u06cc\u0645\u200c\u06af\u06cc\u0631\u06cc\u200c\u0647\u0627\u06cc \u0645\u0628\u062a\u0646\u06cc \u0628\u0631 \u0634\u0648\u0627\u0647\u062f \u0627\u0633\u062a.<\/li>\n
  • \u0645\u062a\u062f\u0648\u0644\u0648\u0698\u06cc\u200c\u0647\u0627\u06cc \u0628\u0647\u0628\u0648\u062f \u0641\u0631\u0622\u06cc\u0646\u062f:<\/strong> \u0622\u0634\u0646\u0627\u06cc\u06cc \u0628\u0627 \u0631\u0648\u06cc\u06a9\u0631\u062f\u0647\u0627\u06cc \u0642\u062f\u0631\u062a\u0645\u0646\u062f\u06cc \u0686\u0648\u0646 Lean<\/span> \u0628\u0631\u0627\u06cc \u062d\u0630\u0641 \u0627\u062a\u0644\u0627\u0641\u200c\u0647\u0627 \u0648 Six Sigma<\/span> \u0628\u0631\u0627\u06cc \u06a9\u0627\u0647\u0634 \u0648\u0627\u0631\u06cc\u0627\u0646\u0633 \u0648 \u0628\u0647\u0628\u0648\u062f \u06a9\u06cc\u0641\u06cc\u062a \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627 \u062a\u0627 \u0633\u0637\u062d \u0646\u0632\u062f\u06cc\u06a9 \u0628\u0647 \u0628\u06cc\u200c\u0646\u0642\u0635. \u0627\u06cc\u0646 \u0627\u0628\u0632\u0627\u0631\u0647\u0627 \u0634\u0645\u0627 \u0631\u0627 \u0642\u0627\u062f\u0631 \u0645\u06cc\u200c\u0633\u0627\u0632\u0646\u062f \u062a\u0627 \u0628\u0647 \u0637\u0648\u0631 \u0633\u06cc\u0633\u062a\u0645\u0627\u062a\u06cc\u06a9 \u0639\u0645\u0644\u06a9\u0631\u062f \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627 \u0631\u0627 \u0627\u0631\u062a\u0642\u0627 \u062f\u0647\u06cc\u062f \u0648 \u0628\u0647 \u067e\u0627\u06cc\u062f\u0627\u0631\u06cc \u0639\u0645\u0644\u06cc\u0627\u062a\u06cc \u062f\u0633\u062a \u06cc\u0627\u0628\u06cc\u062f. \u0647\u0645\u0686\u0646\u06cc\u0646 \u0628\u0627 \u0645\u0641\u0627\u0647\u06cc\u0645 \u06a9\u0627\u06cc\u0632\u0646 (Kaizen)<\/span> \u0648 \u06a9\u0627\u06cc\u0632\u0646 \u0628\u0644\u062a (Kaizen Blitz)<\/span> \u0622\u0634\u0646\u0627 \u062e\u0648\u0627\u0647\u06cc\u062f \u0634\u062f.<\/li>\n
  • \u0641\u0646\u0627\u0648\u0631\u06cc\u200c\u0647\u0627\u06cc BPM:<\/strong> \u0645\u0631\u0648\u0631\u06cc \u0628\u0631 \u0627\u0628\u0632\u0627\u0631\u0647\u0627 \u0648 \u0646\u0631\u0645\u200c\u0627\u0641\u0632\u0627\u0631\u0647\u0627\u06cc \u0645\u062e\u062a\u0644\u0641 BPM\u060c \u0627\u0632 \u062c\u0645\u0644\u0647 \u067e\u0644\u062a\u0641\u0631\u0645\u200c\u0647\u0627\u06cc BPMS (Business Process Management Suites)<\/span> \u0648 \u0646\u0642\u0634 \u0622\u0646\u200c\u0647\u0627 \u062f\u0631 \u0627\u062a\u0648\u0645\u0627\u0633\u06cc\u0648\u0646 \u0648 \u067e\u0634\u062a\u06cc\u0628\u0627\u0646\u06cc \u0627\u0632 \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627\u06cc \u06a9\u0633\u0628\u200c\u0648\u06a9\u0627\u0631. \u0627\u06cc\u0646 \u0628\u062e\u0634 \u0647\u0645\u0686\u0646\u06cc\u0646 \u0628\u0647 \u0627\u062a\u0648\u0645\u0627\u0633\u06cc\u0648\u0646 \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627\u06cc \u0631\u0628\u0627\u062a\u06cc\u06a9 (RPA)<\/span> \u0648 \u0686\u06af\u0648\u0646\u06af\u06cc \u0647\u0645\u06af\u0631\u0627\u06cc\u06cc \u0622\u0646 \u0628\u0627 BPM \u0628\u0631\u0627\u06cc \u062e\u0648\u062f\u06a9\u0627\u0631\u0633\u0627\u0632\u06cc \u0648\u0638\u0627\u06cc\u0641 \u062a\u06a9\u0631\u0627\u0631\u06cc \u0648 \u0627\u0641\u0632\u0627\u06cc\u0634 \u06a9\u0627\u0631\u0627\u06cc\u06cc \u0645\u06cc\u200c\u067e\u0631\u062f\u0627\u0632\u062f.<\/li>\n
  • \u0645\u0637\u0627\u0644\u0639\u0627\u062a \u0645\u0648\u0631\u062f\u06cc \u0648 \u06a9\u0627\u0631\u0628\u0631\u062f\u0647\u0627\u06cc \u0639\u0645\u0644\u06cc:<\/strong> \u062a\u062d\u0644\u06cc\u0644 \u0646\u0645\u0648\u0646\u0647\u200c\u0647\u0627\u06cc \u0648\u0627\u0642\u0639\u06cc \u0627\u0632 \u0633\u0627\u0632\u0645\u0627\u0646\u200c\u0647\u0627\u06cc \u0645\u062e\u062a\u0644\u0641 \u0648 \u0686\u06af\u0648\u0646\u06af\u06cc \u0628\u0647 \u06a9\u0627\u0631\u06af\u06cc\u0631\u06cc \u0627\u0635\u0648\u0644 BPM \u0628\u0631\u0627\u06cc \u062d\u0644 \u0645\u0634\u06a9\u0644\u0627\u062a \u0648 \u062f\u0633\u062a\u06cc\u0627\u0628\u06cc \u0628\u0647 \u0645\u0632\u06cc\u062a \u0631\u0642\u0627\u0628\u062a\u06cc. \u0627\u06cc\u0646 \u0628\u062e\u0634 \u0628\u0647 \u0634\u0645\u0627 \u06a9\u0645\u06a9 \u0645\u06cc\u200c\u06a9\u0646\u062f \u062a\u0627 \u0646\u0638\u0631\u06cc\u0647\u200c\u0647\u0627 \u0631\u0627 \u062f\u0631 \u0639\u0645\u0644 \u0645\u0634\u0627\u0647\u062f\u0647 \u06a9\u0631\u062f\u0647 \u0648 \u0622\u0646\u200c\u0647\u0627 \u0631\u0627 \u062f\u0631 \u0633\u0646\u0627\u0631\u06cc\u0648\u0647\u0627\u06cc \u0648\u0627\u0642\u0639\u06cc \u06a9\u0633\u0628\u200c\u0648\u06a9\u0627\u0631 \u062e\u0648\u062f \u06cc\u0627 \u0645\u0634\u062a\u0631\u06cc\u0627\u0646\u200c\u062a\u0627\u0646 \u0628\u0647 \u06a9\u0627\u0631 \u0628\u0628\u0631\u06cc\u062f. \u0645\u062b\u0627\u0644\u200c\u0647\u0627\u06cc\u06cc \u0627\u0632 \u0628\u0647\u0628\u0648\u062f \u0641\u0631\u0622\u06cc\u0646\u062f \u062f\u0631 \u0632\u0646\u062c\u06cc\u0631\u0647 \u062a\u0623\u0645\u06cc\u0646<\/span>\u060c \u062e\u062f\u0645\u0627\u062a \u0645\u0634\u062a\u0631\u06cc<\/span>\u060c \u06cc\u0627 \u062a\u0648\u0644\u06cc\u062f<\/span> \u0627\u0631\u0627\u0626\u0647 \u062e\u0648\u0627\u0647\u062f \u0634\u062f.<\/li>\n<\/ul>\n<\/div>\n

    \u0645\u0632\u0627\u06cc\u0627\u06cc \u0634\u0631\u06a9\u062a \u062f\u0631 \u0627\u06cc\u0646 \u0645\u0633\u062a\u0631\u06a9\u0644\u0627\u0633<\/h2>\n
    \n

    \u0627\u06cc\u0646 \u0645\u0633\u062a\u0631\u06a9\u0644\u0627\u0633 \u0646\u0647 \u062a\u0646\u0647\u0627 \u062f\u0627\u0646\u0634 \u0634\u0645\u0627 \u0631\u0627 \u0627\u0641\u0632\u0627\u06cc\u0634 \u0645\u06cc\u200c\u062f\u0647\u062f\u060c \u0628\u0644\u06a9\u0647 \u0645\u0632\u0627\u06cc\u0627\u06cc \u0645\u0644\u0645\u0648\u0633\u06cc \u0631\u0627 \u0628\u0631\u0627\u06cc \u0634\u0645\u0627 \u0648 \u0633\u0627\u0632\u0645\u0627\u0646\u062a\u0627\u0646 \u0628\u0647 \u0627\u0631\u0645\u063a\u0627\u0646 \u0645\u06cc\u200c\u0622\u0648\u0631\u062f:<\/p>\n

      \n
    • \u0627\u0641\u0632\u0627\u06cc\u0634 \u0628\u0647\u0631\u0647\u200c\u0648\u0631\u06cc \u0648 \u06a9\u0627\u0631\u0627\u06cc\u06cc:<\/strong> \u0628\u0627 \u06cc\u0627\u062f\u06af\u06cc\u0631\u06cc \u0686\u06af\u0648\u0646\u06af\u06cc \u0634\u0646\u0627\u0633\u0627\u06cc\u06cc \u0648 \u062d\u0630\u0641 \u0646\u0627\u06a9\u0627\u0631\u0622\u0645\u062f\u06cc\u200c\u0647\u0627\u060c \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627 \u0631\u0627 \u0631\u0648\u0627\u0646\u200c\u062a\u0631 \u0648 \u0633\u0631\u06cc\u0639\u200c\u062a\u0631 \u062e\u0648\u0627\u0647\u06cc\u062f \u06a9\u0631\u062f. \u0627\u06cc\u0646 \u0628\u0647 \u0645\u0639\u0646\u0627\u06cc \u0627\u0646\u062c\u0627\u0645 \u06a9\u0627\u0631\u0647\u0627\u06cc \u0628\u06cc\u0634\u062a\u0631 \u0628\u0627 \u0645\u0646\u0627\u0628\u0639 \u06a9\u0645\u062a\u0631 \u0627\u0633\u062a \u06a9\u0647 \u0628\u0647 \u0637\u0648\u0631 \u0645\u0633\u062a\u0642\u06cc\u0645 \u0645\u0646\u062c\u0631 \u0628\u0647 \u0627\u0641\u0632\u0627\u06cc\u0634 \u0628\u0647\u0631\u0647\u200c\u0648\u0631\u06cc \u0648 \u06a9\u0627\u0647\u0634 \u0632\u0645\u0627\u0646 \u067e\u0627\u0633\u062e\u06af\u0648\u06cc\u06cc \u0645\u06cc\u200c\u0634\u0648\u062f.<\/li>\n
    • \u06a9\u0627\u0647\u0634 \u0647\u0632\u06cc\u0646\u0647\u200c\u0647\u0627 \u0648 \u0627\u062a\u0644\u0627\u0641\u200c\u0647\u0627:<\/strong> \u0628\u0647\u06cc\u0646\u0647\u200c\u0633\u0627\u0632\u06cc \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627 \u0628\u0647 \u0645\u0639\u0646\u0627\u06cc \u0627\u0633\u062a\u0641\u0627\u062f\u0647 \u0645\u0624\u062b\u0631\u062a\u0631 \u0627\u0632 \u0645\u0646\u0627\u0628\u0639\u060c \u06a9\u0627\u0647\u0634 \u062f\u0648\u0628\u0627\u0631\u0647\u200c\u06a9\u0627\u0631\u06cc\u200c\u0647\u0627 \u0648 \u062d\u0630\u0641 \u0641\u0639\u0627\u0644\u06cc\u062a\u200c\u0647\u0627\u06cc \u0628\u062f\u0648\u0646 \u0627\u0631\u0632\u0634 \u0627\u0641\u0632\u0648\u062f\u0647 \u0627\u0633\u062a\u060c \u06a9\u0647 \u0645\u06cc\u200c\u062a\u0648\u0627\u0646\u062f \u0628\u0647 \u06a9\u0627\u0647\u0634 \u0686\u0634\u0645\u06af\u06cc\u0631 \u0647\u0632\u06cc\u0646\u0647\u200c\u0647\u0627\u06cc \u0639\u0645\u0644\u06cc\u0627\u062a\u06cc \u0648 \u0627\u0641\u0632\u0627\u06cc\u0634 \u062d\u0627\u0634\u06cc\u0647 \u0633\u0648\u062f \u0645\u0646\u062c\u0631 \u0634\u0648\u062f.<\/li>\n
    • \u0628\u0647\u0628\u0648\u062f \u062a\u062c\u0631\u0628\u0647 \u0645\u0634\u062a\u0631\u06cc \u0648 \u0631\u0636\u0627\u06cc\u062a \u06a9\u0627\u0631\u06a9\u0646\u0627\u0646:<\/strong> \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627\u06cc \u0628\u0647\u06cc\u0646\u0647 \u0634\u062f\u0647\u060c \u062a\u062c\u0631\u0628\u0647 \u0633\u0631\u06cc\u0639\u200c\u062a\u0631\u060c \u062f\u0642\u06cc\u0642\u200c\u062a\u0631 \u0648 \u0631\u0636\u0627\u06cc\u062a\u200c\u0628\u062e\u0634\u200c\u062a\u0631\u06cc \u0631\u0627 \u0628\u0631\u0627\u06cc \u0645\u0634\u062a\u0631\u06cc\u0627\u0646 \u0641\u0631\u0627\u0647\u0645 \u0645\u06cc\u200c\u0622\u0648\u0631\u0646\u062f. \u0647\u0645\u0686\u0646\u06cc\u0646\u060c \u0634\u0641\u0627\u0641\u06cc\u062a \u0641\u0631\u0622\u06cc\u0646\u062f\u06cc \u0648 \u06a9\u0627\u0647\u0634 \u0633\u0631\u062e\u0648\u0631\u062f\u06af\u06cc \u0646\u0627\u0634\u06cc \u0627\u0632 \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627\u06cc \u0645\u0628\u0647\u0645\u060c \u0628\u0647 \u0627\u0641\u0632\u0627\u06cc\u0634 \u0631\u0636\u0627\u06cc\u062a \u0648 \u0627\u0646\u06af\u06cc\u0632\u0647 \u06a9\u0627\u0631\u06a9\u0646\u0627\u0646 \u0646\u06cc\u0632 \u06a9\u0645\u06a9 \u0645\u06cc\u200c\u06a9\u0646\u062f.<\/li>\n
    • \u062a\u0642\u0648\u06cc\u062a \u0645\u0647\u0627\u0631\u062a\u200c\u0647\u0627\u06cc \u062a\u0635\u0645\u06cc\u0645\u200c\u06af\u06cc\u0631\u06cc \u0645\u0628\u062a\u0646\u06cc \u0628\u0631 \u062f\u0627\u062f\u0647:<\/strong> \u0628\u0627 \u062f\u0631\u06a9 \u0639\u0645\u06cc\u0642\u200c\u062a\u0631 \u0627\u0632 \u062c\u0631\u06cc\u0627\u0646\u200c\u0647\u0627\u06cc \u06a9\u0627\u0631\u06cc \u0648 \u062f\u0633\u062a\u0631\u0633\u06cc \u0628\u0647 \u062f\u0627\u062f\u0647\u200c\u0647\u0627\u06cc \u0639\u0645\u0644\u06a9\u0631\u062f\u06cc \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627\u060c \u0645\u06cc\u200c\u062a\u0648\u0627\u0646\u06cc\u062f \u062a\u0635\u0645\u06cc\u0645\u0627\u062a \u0627\u0633\u062a\u0631\u0627\u062a\u0698\u06cc\u06a9 \u0648 \u0639\u0645\u0644\u06cc\u0627\u062a\u06cc \u0645\u0628\u062a\u0646\u06cc \u0628\u0631 \u062f\u0627\u062f\u0647 \u0648 \u0645\u0646\u0637\u0642 \u0628\u06cc\u0634\u062a\u0631\u06cc \u0628\u06af\u06cc\u0631\u06cc\u062f\u060c \u06a9\u0647 \u0645\u0646\u062c\u0631 \u0628\u0647 \u0646\u062a\u0627\u06cc\u062c \u0642\u0627\u0628\u0644 \u067e\u06cc\u0634\u200c\u0628\u06cc\u0646\u06cc\u200c\u062a\u0631 \u0648 \u0645\u0648\u0641\u0642\u06cc\u062a\u200c\u0622\u0645\u06cc\u0632\u062a\u0631 \u0645\u06cc\u200c\u0634\u0648\u062f.<\/li>\n
    • \u0641\u0631\u0635\u062a\u200c\u0647\u0627\u06cc \u0634\u063a\u0644\u06cc \u0628\u0647\u062a\u0631 \u0648 \u067e\u06cc\u0634\u0631\u0641\u062a \u062d\u0631\u0641\u0647\u200c\u0627\u06cc:<\/strong> \u062a\u062e\u0635\u0635 \u062f\u0631 BPM \u06cc\u06a9 \u0645\u0647\u0627\u0631\u062a \u0628\u0633\u06cc\u0627\u0631 \u0645\u0637\u0644\u0648\u0628 \u062f\u0631 \u0628\u0627\u0632\u0627\u0631 \u06a9\u0627\u0631 \u0627\u0645\u0631\u0648\u0632 \u0627\u0633\u062a. \u0627\u06cc\u0646 \u062f\u0648\u0631\u0647 \u0634\u0645\u0627 \u0631\u0627 \u0628\u0631\u0627\u06cc \u0627\u06cc\u0641\u0627\u06cc \u0646\u0642\u0634\u200c\u0647\u0627\u06cc\u06cc \u0645\u0627\u0646\u0646\u062f \u062a\u062d\u0644\u06cc\u0644\u06af\u0631 \u0641\u0631\u0622\u06cc\u0646\u062f\u060c \u0645\u0634\u0627\u0648\u0631 BPM\u060c \u0645\u062f\u06cc\u0631 \u0639\u0645\u0644\u06cc\u0627\u062a\u060c \u06cc\u0627 \u0645\u062a\u062e\u0635\u0635 \u0628\u0647\u0628\u0648\u062f \u0645\u0633\u062a\u0645\u0631 \u0622\u0645\u0627\u062f\u0647 \u0645\u06cc\u200c\u0633\u0627\u0632\u062f \u0648 \u0645\u0633\u06cc\u0631 \u067e\u06cc\u0634\u0631\u0641\u062a \u062d\u0631\u0641\u0647\u200c\u0627\u06cc \u0634\u0645\u0627 \u0631\u0627 \u0647\u0645\u0648\u0627\u0631 \u0645\u06cc\u200c\u06a9\u0646\u062f.<\/li>\n
    • \u062a\u0648\u0627\u0646\u0627\u06cc\u06cc \u062d\u0644 \u0645\u0633\u0627\u0626\u0644 \u067e\u06cc\u0686\u06cc\u062f\u0647 \u0648 \u062a\u0641\u06a9\u0631 \u0633\u06cc\u0633\u062a\u0645\u06cc:<\/strong> \u0628\u0627 \u0627\u0628\u0632\u0627\u0631\u0647\u0627\u06cc BPM\u060c \u0634\u0645\u0627 \u0642\u0627\u062f\u0631 \u062e\u0648\u0627\u0647\u06cc\u062f \u0628\u0648\u062f \u062a\u0627 \u0686\u0627\u0644\u0634\u200c\u0647\u0627\u06cc \u067e\u06cc\u0686\u06cc\u062f\u0647 \u0633\u0627\u0632\u0645\u0627\u0646\u06cc \u0631\u0627 \u0628\u0647 \u0635\u0648\u0631\u062a \u0633\u06cc\u0633\u062a\u0645\u0627\u062a\u06cc\u06a9 \u0648 \u0628\u0627 \u0631\u0648\u06cc\u06a9\u0631\u062f\u06cc \u0633\u0627\u062e\u062a\u0627\u0631\u06cc\u0627\u0641\u062a\u0647 \u062d\u0644 \u06a9\u0646\u06cc\u062f. \u0627\u06cc\u0646 \u062f\u0648\u0631\u0647 \u0628\u0647 \u0634\u0645\u0627 \u06a9\u0645\u06a9 \u0645\u06cc\u200c\u06a9\u0646\u062f \u062a\u0627 \u0641\u0631\u0627\u062a\u0631 \u0627\u0632 \u0628\u062e\u0634\u200c\u0647\u0627\u06cc \u0645\u062c\u0632\u0627 \u0628\u0628\u06cc\u0646\u06cc\u062f \u0648 \u0633\u0627\u0632\u0645\u0627\u0646 \u0631\u0627 \u0628\u0647 \u0639\u0646\u0648\u0627\u0646 \u06cc\u06a9 \u0633\u06cc\u0633\u062a\u0645 \u06cc\u06a9\u067e\u0627\u0631\u0686\u0647 \u0627\u0632 \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627 \u062f\u0631\u06a9 \u06a9\u0646\u06cc\u062f.<\/li>\n
    • \u0645\u0632\u06cc\u062a\u06cc \u0631\u0642\u0627\u0628\u062a\u06cc \u067e\u0627\u06cc\u062f\u0627\u0631 \u0628\u0631\u0627\u06cc \u0633\u0627\u0632\u0645\u0627\u0646:<\/strong> \u0633\u0627\u0632\u0645\u0627\u0646\u200c\u0647\u0627\u06cc\u06cc \u06a9\u0647 \u0628\u0647 \u0637\u0648\u0631 \u0645\u0648\u062b\u0631 BPM \u0631\u0627 \u067e\u06cc\u0627\u062f\u0647\u200c\u0633\u0627\u0632\u06cc \u0645\u06cc\u200c\u06a9\u0646\u0646\u062f\u060c \u062f\u0631 \u0628\u0627\u0632\u0627\u0631 \u0631\u0642\u0627\u0628\u062a\u06cc \u0627\u0645\u0631\u0648\u0632 \u0627\u0632 \u0627\u0646\u0639\u0637\u0627\u0641\u200c\u067e\u0630\u06cc\u0631\u06cc\u060c \u0686\u0627\u0628\u06a9\u06cc\u060c \u0648 \u062a\u0648\u0627\u0646\u0627\u06cc\u06cc \u0627\u0646\u0637\u0628\u0627\u0642 \u0628\u06cc\u0634\u062a\u0631\u06cc \u0628\u0627 \u062a\u063a\u06cc\u06cc\u0631\u0627\u062a \u0628\u0627\u0632\u0627\u0631 \u0628\u0631\u062e\u0648\u0631\u062f\u0627\u0631\u0646\u062f. \u0627\u06cc\u0646 \u0628\u0647 \u0622\u0646\u200c\u0647\u0627 \u0627\u0645\u06a9\u0627\u0646 \u0645\u06cc\u200c\u062f\u0647\u062f \u0633\u0631\u06cc\u0639\u200c\u062a\u0631 \u0628\u0647 \u0646\u06cc\u0627\u0632\u0647\u0627\u06cc \u0645\u0634\u062a\u0631\u06cc \u067e\u0627\u0633\u062e \u062f\u0647\u0646\u062f \u0648 \u0646\u0648\u0622\u0648\u0631\u06cc \u0631\u0627 \u062a\u0633\u0631\u06cc\u0639 \u0628\u062e\u0634\u0646\u062f.<\/li>\n<\/ul>\n<\/div>\n

      \u067e\u06cc\u0634\u200c\u0646\u06cc\u0627\u0632\u0647\u0627<\/h2>\n
      \n

      \u062e\u0648\u0634\u0628\u062e\u062a\u0627\u0646\u0647\u060c \u0628\u0631\u0627\u06cc \u0634\u0631\u06a9\u062a \u062f\u0631 \u0627\u06cc\u0646 \u0645\u0633\u062a\u0631\u06a9\u0644\u0627\u0633 \u0646\u06cc\u0627\u0632 \u0628\u0647 \u067e\u06cc\u0634\u200c\u0632\u0645\u06cc\u0646\u0647 \u0641\u0646\u06cc \u06cc\u0627 \u062f\u0627\u0646\u0634 \u062a\u062e\u0635\u0635\u06cc \u0642\u0628\u0644\u06cc \u062f\u0631 \u0632\u0645\u06cc\u0646\u0647 BPM \u0646\u062f\u0627\u0631\u06cc\u062f. \u0627\u06cc\u0646 \u062f\u0648\u0631\u0647 \u0628\u0631\u0627\u06cc \u0627\u0641\u0631\u0627\u062f \u0628\u0627 \u0633\u0637\u0648\u062d \u0645\u062e\u062a\u0644\u0641 \u062a\u062c\u0631\u0628\u0647 \u0637\u0631\u0627\u062d\u06cc \u0634\u062f\u0647 \u0627\u0633\u062a:<\/p>\n

        \n
      • \u0639\u0644\u0627\u0642\u0647 \u0628\u0647 \u06cc\u0627\u062f\u06af\u06cc\u0631\u06cc:<\/strong> \u062a\u0645\u0627\u06cc\u0644 \u0628\u0647 \u062f\u0631\u06a9 \u0686\u06af\u0648\u0646\u06af\u06cc \u0639\u0645\u0644\u06a9\u0631\u062f \u0633\u0627\u0632\u0645\u0627\u0646\u200c\u0647\u0627 \u0648 \u0628\u0647\u0628\u0648\u062f \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627\u06cc \u0622\u0646\u200c\u0647\u0627\u060c \u0645\u0647\u0645\u062a\u0631\u06cc\u0646 \u067e\u06cc\u0634\u200c\u0646\u06cc\u0627\u0632 \u0627\u0633\u062a.<\/li>\n
      • \u062f\u0631\u06a9 \u067e\u0627\u06cc\u0647 \u0627\u0632 \u06a9\u0633\u0628\u200c\u0648\u06a9\u0627\u0631:<\/strong> \u0622\u0634\u0646\u0627\u06cc\u06cc \u06a9\u0644\u06cc \u0628\u0627 \u0645\u0641\u0627\u0647\u06cc\u0645 \u0627\u0635\u0644\u06cc \u06a9\u0633\u0628\u200c\u0648\u06a9\u0627\u0631 \u0648 \u0639\u0645\u0644\u06a9\u0631\u062f \u0633\u0627\u0632\u0645\u0627\u0646\u200c\u0647\u0627 \u0645\u0641\u06cc\u062f \u062e\u0648\u0627\u0647\u062f \u0628\u0648\u062f\u060c \u0627\u0645\u0627 \u0636\u0631\u0648\u0631\u06cc \u0646\u06cc\u0633\u062a \u0648 \u0645\u0641\u0627\u0647\u06cc\u0645 \u0644\u0627\u0632\u0645 \u062f\u0631 \u0637\u0648\u0644 \u062f\u0648\u0631\u0647 \u0622\u0645\u0648\u0632\u0634 \u062f\u0627\u062f\u0647 \u0645\u06cc\u200c\u0634\u0648\u0646\u062f.<\/li>\n
      • \u06a9\u0627\u0645\u067e\u06cc\u0648\u062a\u0631 \u0648 \u0627\u062a\u0635\u0627\u0644 \u0628\u0647 \u0627\u06cc\u0646\u062a\u0631\u0646\u062a:<\/strong> \u0628\u0631\u0627\u06cc \u062f\u0627\u0646\u0644\u0648\u062f \u0648 \u062f\u0633\u062a\u0631\u0633\u06cc \u0628\u0647 \u0645\u062d\u062a\u0648\u0627\u06cc \u062f\u0648\u0631\u0647 \u0648 \u0627\u0633\u062a\u0641\u0627\u062f\u0647 \u0627\u0632 \u0627\u0628\u0632\u0627\u0631\u0647\u0627\u06cc \u062c\u0627\u0646\u0628\u06cc \u0645\u0648\u0631\u062f \u0646\u06cc\u0627\u0632.<\/li>\n<\/ul>\n

        \u0627\u06cc\u0646 \u062f\u0648\u0631\u0647 \u0628\u0631\u0627\u06cc \u062f\u0627\u0646\u0634\u062c\u0648\u06cc\u0627\u0646\u060c \u0645\u062a\u062e\u0635\u0635\u0627\u0646 \u06a9\u0633\u0628\u200c\u0648\u06a9\u0627\u0631\u060c \u0645\u062f\u06cc\u0631\u0627\u0646\u060c \u0645\u0634\u0627\u0648\u0631\u0627\u0646\u060c \u0648 \u0647\u0631 \u06a9\u0633\u06cc \u06a9\u0647 \u0628\u0647 \u062f\u0646\u0628\u0627\u0644 \u0627\u0631\u062a\u0642\u0627\u0621 \u0645\u0647\u0627\u0631\u062a\u200c\u0647\u0627\u06cc \u062e\u0648\u062f \u062f\u0631 \u0632\u0645\u06cc\u0646\u0647 \u0628\u0647\u06cc\u0646\u0647\u200c\u0633\u0627\u0632\u06cc \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627 \u0648 \u0627\u0641\u0632\u0627\u06cc\u0634 \u06a9\u0627\u0631\u0627\u06cc\u06cc \u0633\u0627\u0632\u0645\u0627\u0646\u06cc \u0627\u0633\u062a\u060c \u0627\u06cc\u062f\u0647\u200c\u0622\u0644 \u0645\u06cc\u200c\u0628\u0627\u0634\u062f.<\/p>\n<\/div>\n

        \u0633\u0631\u0641\u0635\u0644\u200c\u0647\u0627\u06cc \u06a9\u0644\u06cc\u062f\u06cc \u0645\u0633\u062a\u0631\u06a9\u0644\u0627\u0633<\/h2>\n
        \n

        \u0627\u06cc\u0646 \u0645\u0633\u062a\u0631\u06a9\u0644\u0627\u0633 \u0628\u0647 \u0628\u062e\u0634\u200c\u0647\u0627\u06cc \u0645\u0646\u0637\u0642\u06cc \u0648 \u062c\u0627\u0645\u0639\u06cc \u062a\u0642\u0633\u06cc\u0645 \u0634\u062f\u0647 \u0627\u0633\u062a \u062a\u0627 \u06cc\u0627\u062f\u06af\u06cc\u0631\u06cc \u0631\u0627 \u0628\u0631\u0627\u06cc \u0634\u0645\u0627 \u0622\u0633\u0627\u0646\u200c\u062a\u0631 \u0648 \u0645\u0624\u062b\u0631\u062a\u0631 \u06a9\u0646\u062f:<\/p>\n

          \n
        • \u0645\u0642\u062f\u0645\u0647 \u0628\u0647 BPM \u0648 \u0686\u0631\u062e\u0647 \u0639\u0645\u0631 \u0622\u0646:<\/strong>\n
            \n
          • \u0622\u0634\u0646\u0627\u06cc\u06cc \u0628\u0627 \u062a\u0627\u0631\u06cc\u062e\u0686\u0647 \u0648 \u062a\u06a9\u0627\u0645\u0644 BPM \u0648 \u0686\u0631\u0627\u06cc\u06cc \u0638\u0647\u0648\u0631 \u0622\u0646 \u0628\u0647 \u0639\u0646\u0648\u0627\u0646 \u06cc\u06a9 \u062f\u06cc\u0633\u06cc\u067e\u0644\u06cc\u0646 \u0645\u0633\u062a\u0642\u0644.<\/li>\n
          • \u062a\u0641\u0627\u0648\u062a BPM \u0628\u0627 \u0645\u062f\u06cc\u0631\u06cc\u062a \u067e\u0631\u0648\u0698\u0647 \u0648 \u0645\u062f\u06cc\u0631\u06cc\u062a \u06a9\u06cc\u0641\u06cc\u062a: \u062f\u0631\u06a9 \u062c\u0627\u06cc\u06af\u0627\u0647 \u0645\u0646\u062d\u0635\u0631\u0628\u0647\u200c\u0641\u0631\u062f BPM.<\/li>\n
          • \u0645\u0639\u0631\u0641\u06cc \u0645\u0631\u0627\u062d\u0644 \u067e\u0646\u062c\u200c\u06af\u0627\u0646\u0647 \u0686\u0631\u062e\u0647 \u0639\u0645\u0631 BPM: \u0637\u0631\u0627\u062d\u06cc\u060c \u0645\u062f\u0644\u200c\u0633\u0627\u0632\u06cc\u060c \u0627\u062c\u0631\u0627\u060c \u0646\u0638\u0627\u0631\u062a \u0648 \u0628\u0647\u06cc\u0646\u0647\u200c\u0633\u0627\u0632\u06cc<\/span> \u0628\u0627 \u062c\u0632\u0626\u06cc\u0627\u062a \u0647\u0631 \u0645\u0631\u062d\u0644\u0647.<\/li>\n
          • \u0645\u0632\u0627\u06cc\u0627\u06cc \u0627\u0633\u062a\u0631\u0627\u062a\u0698\u06cc\u06a9 \u067e\u06cc\u0627\u062f\u0647\u200c\u0633\u0627\u0632\u06cc BPM \u062f\u0631 \u0633\u0627\u0632\u0645\u0627\u0646\u200c\u0647\u0627.<\/li>\n<\/ul>\n<\/li>\n
          • \u0634\u0646\u0627\u0633\u0627\u06cc\u06cc \u0648 \u06a9\u0634\u0641 \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627:<\/strong>\n
              \n
            • \u062a\u06a9\u0646\u06cc\u06a9\u200c\u0647\u0627\u06cc \u067e\u06cc\u0634\u0631\u0641\u062a\u0647 \u062c\u0645\u0639\u200c\u0622\u0648\u0631\u06cc \u0627\u0637\u0644\u0627\u0639\u0627\u062a \u0641\u0631\u0622\u06cc\u0646\u062f: \u0645\u0635\u0627\u062d\u0628\u0647\u060c \u06a9\u0627\u0631\u06af\u0627\u0647\u200c\u0647\u0627\u06cc \u0637\u0648\u0641\u0627\u0646 \u0641\u06a9\u0631\u06cc\u060c \u0645\u0634\u0627\u0647\u062f\u0647\u060c \u0648 \u062a\u062d\u0644\u06cc\u0644 \u0627\u0633\u0646\u0627\u062f.<\/li>\n
            • \u0634\u0646\u0627\u0633\u0627\u06cc\u06cc \u062f\u0642\u06cc\u0642 \u0630\u06cc\u0646\u0641\u0639\u0627\u0646\u060c \u0648\u0631\u0648\u062f\u06cc\u200c\u0647\u0627\u060c \u062e\u0631\u0648\u062c\u06cc\u200c\u0647\u0627\u060c \u0645\u0631\u0632\u0647\u0627\u06cc \u0641\u0631\u0622\u06cc\u0646\u062f\u060c \u0648 \u0646\u0642\u0627\u0637 \u062a\u0635\u0645\u06cc\u0645\u200c\u06af\u06cc\u0631\u06cc.<\/li>\n
            • \u0627\u06cc\u062c\u0627\u062f \u0646\u0642\u0634\u0647\u200c\u0647\u0627\u06cc \u0641\u0631\u0622\u06cc\u0646\u062f\u06cc \u0633\u0637\u062d \u0628\u0627\u0644\u0627 (High-Level Process Maps)<\/span> \u0648 \u0633\u0644\u0633\u0644\u0647 \u0645\u0631\u0627\u062a\u0628 \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627.<\/li>\n
            • \u0645\u0641\u0627\u0647\u06cc\u0645 \u0641\u0631\u0622\u06cc\u0646\u062f \u0645\u062d\u0648\u0631\u06cc (Process-Centricity)<\/span> \u062f\u0631 \u0645\u0642\u0627\u0628\u0644 \u0631\u0648\u06cc\u06a9\u0631\u062f \u0648\u0638\u06cc\u0641\u0647\u200c\u0645\u062d\u0648\u0631.<\/li>\n<\/ul>\n<\/li>\n
            • \u0645\u062f\u0644\u200c\u0633\u0627\u0632\u06cc \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627 \u0628\u0627 BPMN:<\/strong>\n
                \n
              • \u0622\u0645\u0648\u0632\u0634 \u0639\u0645\u06cc\u0642 \u0639\u0646\u0627\u0635\u0631 BPMN 2.0: \u0631\u0648\u06cc\u062f\u0627\u062f\u0647\u0627 (Events)<\/span>\u060c \u0641\u0639\u0627\u0644\u06cc\u062a\u200c\u0647\u0627 (Activities)<\/span>\u060c \u06af\u06cc\u062a\u200c\u0648\u06cc\u200c\u0647\u0627 (Gateways)<\/span>\u060c \u062e\u0637\u0648\u0637 \u0634\u0646\u0627\u0648\u0631\u06cc (Swimlanes)<\/span>\u060c \u0648 \u0627\u0634\u06cc\u0627\u0621 \u062f\u0627\u062f\u0647 (Data Objects)<\/span>.<\/li>\n
              • \u062a\u0645\u0631\u06cc\u0646 \u0639\u0645\u0644\u06cc \u0645\u062f\u0644\u200c\u0633\u0627\u0632\u06cc \u0633\u0646\u0627\u0631\u06cc\u0648\u0647\u0627\u06cc \u067e\u06cc\u0686\u06cc\u062f\u0647 \u06a9\u0633\u0628\u200c\u0648\u06a9\u0627\u0631 \u0645\u0627\u0646\u0646\u062f \u0641\u0631\u0622\u06cc\u0646\u062f \u0645\u062f\u06cc\u0631\u06cc\u062a \u0634\u06a9\u0627\u06cc\u0627\u062a \u0645\u0634\u062a\u0631\u06cc<\/span> \u06cc\u0627 \u062a\u0623\u06cc\u06cc\u062f \u0648\u0627\u0645 \u0628\u0627\u0646\u06a9\u06cc<\/span>.<\/li>\n
              • \u0627\u0633\u062a\u0641\u0627\u062f\u0647 \u0627\u0632 \u0627\u0628\u0632\u0627\u0631\u0647\u0627\u06cc \u0645\u062f\u0644\u200c\u0633\u0627\u0632\u06cc BPMN \u0648 \u0628\u0647\u062a\u0631\u06cc\u0646 \u0634\u06cc\u0648\u0647\u200c\u0647\u0627 \u0628\u0631\u0627\u06cc \u0627\u06cc\u062c\u0627\u062f \u0646\u0645\u0648\u062f\u0627\u0631\u0647\u0627\u06cc \u0648\u0627\u0636\u062d \u0648 \u0627\u0633\u062a\u0627\u0646\u062f\u0627\u0631\u062f.<\/li>\n<\/ul>\n<\/li>\n
              • \u062a\u062d\u0644\u06cc\u0644 \u0641\u0631\u0622\u06cc\u0646\u062f \u0648 \u0634\u0646\u0627\u0633\u0627\u06cc\u06cc \u0645\u0634\u06a9\u0644\u0627\u062a:<\/strong>\n
                  \n
                • \u0645\u0639\u0631\u0641\u06cc \u0641\u0631\u06cc\u0645\u200c\u0648\u0631\u06a9\u200c\u0647\u0627\u06cc \u062a\u062d\u0644\u06cc\u0644 \u0641\u0631\u0622\u06cc\u0646\u062f: SIPOC<\/span> (Suppliers, Inputs, Process, Outputs, Customers)\u060c \u062a\u062d\u0644\u06cc\u0644 \u0627\u0631\u0632\u0634 \u0627\u0641\u0632\u0648\u062f\u0647 \u0648 \u062a\u062d\u0644\u06cc\u0644 \u0686\u0631\u062e\u0647 \u0632\u0645\u0627\u0646.<\/li>\n
                • \u062a\u06a9\u0646\u06cc\u06a9\u200c\u0647\u0627\u06cc \u0634\u0646\u0627\u0633\u0627\u06cc\u06cc \u06af\u0644\u0648\u06af\u0627\u0647\u200c\u0647\u0627\u060c \u0627\u062a\u0644\u0627\u0641\u200c\u0647\u0627 (Overproduction, Waiting, Transportation, Over-processing, Inventory, Motion, Defects – TIMWOOD<\/span>)\u060c \u0648 \u0646\u0642\u0627\u0637 \u0636\u0639\u0641 \u0641\u0631\u0622\u06cc\u0646\u062f \u0628\u0627 \u0627\u0633\u062a\u0641\u0627\u062f\u0647 \u0627\u0632 \u062f\u0627\u062f\u0647\u200c\u0647\u0627 \u0648 \u0645\u0634\u0627\u0647\u062f\u0627\u062a.<\/li>\n
                • \u062a\u062d\u0644\u06cc\u0644 \u0631\u06cc\u0634\u0647\u200c\u0627\u06cc \u0645\u0634\u06a9\u0644\u0627\u062a (Root Cause Analysis)<\/span> \u0628\u0627 \u0627\u0628\u0632\u0627\u0631\u0647\u0627\u06cc\u06cc \u0645\u0627\u0646\u0646\u062f \u0646\u0645\u0648\u062f\u0627\u0631 \u0627\u0633\u062a\u062e\u0648\u0627\u0646 \u0645\u0627\u0647\u06cc (Fishbone Diagram) \u0648 5 \u0686\u0631\u0627 (5 Whys).<\/li>\n<\/ul>\n<\/li>\n
                • \u0637\u0631\u0627\u062d\u06cc \u0648 \u0628\u0627\u0632\u0637\u0631\u0627\u062d\u06cc \u0641\u0631\u0622\u06cc\u0646\u062f (Process Redesign):<\/strong>\n
                    \n
                  • \u0627\u0635\u0648\u0644 \u0637\u0631\u0627\u062d\u06cc \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627\u06cc \u06a9\u0627\u0631\u0622\u0645\u062f\u060c \u0645\u0648\u062b\u0631\u060c \u0648 \u0627\u0646\u0639\u0637\u0627\u0641\u200c\u067e\u0630\u06cc\u0631.<\/li>\n
                  • \u0631\u0648\u06cc\u06a9\u0631\u062f\u0647\u0627\u06cc \u0628\u0627\u0632\u0637\u0631\u0627\u062d\u06cc \u0641\u0631\u0622\u06cc\u0646\u062f: BPR (Business Process Re-engineering)<\/span> \u0628\u0631\u0627\u06cc \u062a\u063a\u06cc\u06cc\u0631\u0627\u062a \u0631\u0627\u062f\u06cc\u06a9\u0627\u0644 \u0648 \u0628\u0647\u0628\u0648\u062f \u06af\u0627\u0645\u200c\u0628\u0647\u200c\u06af\u0627\u0645 (Incremental Improvement).<\/li>\n
                  • \u0628\u0647 \u06a9\u0627\u0631\u06af\u06cc\u0631\u06cc \u062a\u06a9\u0646\u06cc\u06a9\u200c\u0647\u0627\u06cc \u0646\u0648\u0622\u0648\u0631\u0627\u0646\u0647 \u0628\u0631\u0627\u06cc \u0633\u0627\u062f\u0647\u200c\u0633\u0627\u0632\u06cc \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627\u060c \u0645\u0648\u0627\u0632\u06cc\u200c\u0633\u0627\u0632\u06cc \u0641\u0639\u0627\u0644\u06cc\u062a\u200c\u0647\u0627\u060c \u0648 \u062d\u0630\u0641 \u0645\u0631\u0627\u062d\u0644 \u063a\u06cc\u0631\u0636\u0631\u0648\u0631\u06cc.<\/li>\n<\/ul>\n<\/li>\n
                  • \u0627\u062c\u0631\u0627 \u0648 \u067e\u06cc\u0627\u062f\u0647\u200c\u0633\u0627\u0632\u06cc \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627:<\/strong>\n
                      \n
                    • \u0686\u0627\u0644\u0634\u200c\u0647\u0627\u06cc \u067e\u06cc\u0627\u062f\u0647\u200c\u0633\u0627\u0632\u06cc \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627\u06cc \u062c\u062f\u06cc\u062f \u06cc\u0627 \u0628\u0627\u0632\u0637\u0631\u0627\u062d\u06cc \u0634\u062f\u0647 \u062f\u0631 \u0645\u062d\u06cc\u0637 \u0648\u0627\u0642\u0639\u06cc \u0633\u0627\u0632\u0645\u0627\u0646.<\/li>\n
                    • \u0646\u0642\u0634 \u0641\u0646\u0627\u0648\u0631\u06cc \u062f\u0631 \u0627\u062c\u0631\u0627\u06cc \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627: \u0627\u0632 \u0633\u06cc\u0633\u062a\u0645\u200c\u0647\u0627\u06cc ERP \u0648 CRM \u062a\u0627 \u0627\u0628\u0632\u0627\u0631\u0647\u0627\u06cc BPMS.<\/li>\n
                    • \u0645\u062f\u06cc\u0631\u06cc\u062a \u062a\u063a\u06cc\u06cc\u0631 \u0648 \u0627\u0631\u062a\u0628\u0627\u0637\u0627\u062a \u0645\u0624\u062b\u0631 \u0628\u0631\u0627\u06cc \u0627\u0637\u0645\u06cc\u0646\u0627\u0646 \u0627\u0632 \u067e\u0630\u06cc\u0631\u0634 \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627\u06cc \u062c\u062f\u06cc\u062f \u062a\u0648\u0633\u0637 \u06a9\u0627\u0631\u06a9\u0646\u0627\u0646 \u0648 \u0630\u06cc\u0646\u0641\u0639\u0627\u0646.<\/li>\n<\/ul>\n<\/li>\n
                    • \u0646\u0638\u0627\u0631\u062a \u0648 \u06a9\u0646\u062a\u0631\u0644 \u0639\u0645\u0644\u06a9\u0631\u062f \u0641\u0631\u0622\u06cc\u0646\u062f:<\/strong>\n
                        \n
                      • \u062a\u0639\u0631\u06cc\u0641 \u0648 \u0627\u0646\u062f\u0627\u0632\u0647\u200c\u06af\u06cc\u0631\u06cc \u0634\u0627\u062e\u0635\u200c\u0647\u0627\u06cc \u06a9\u0644\u06cc\u062f\u06cc \u0639\u0645\u0644\u06a9\u0631\u062f (KPIs)<\/span> \u0648 \u0645\u0639\u06cc\u0627\u0631\u0647\u0627\u06cc \u0639\u0645\u0644\u06a9\u0631\u062f \u0641\u0631\u0622\u06cc\u0646\u062f: \u06a9\u0627\u0631\u0627\u06cc\u06cc\u060c \u0627\u062b\u0631\u0628\u062e\u0634\u06cc\u060c \u06a9\u06cc\u0641\u06cc\u062a\u060c \u0648 \u0632\u0645\u0627\u0646 \u0686\u0631\u062e\u0647.<\/li>\n
                      • \u0627\u0633\u062a\u0641\u0627\u062f\u0647 \u0627\u0632 \u062f\u0627\u0634\u0628\u0648\u0631\u062f\u0647\u0627\u06cc \u0646\u0638\u0627\u0631\u062a\u06cc \u0648 \u0627\u0628\u0632\u0627\u0631\u0647\u0627\u06cc \u06af\u0632\u0627\u0631\u0634\u200c\u062f\u0647\u06cc \u0628\u0631\u0627\u06cc \u0631\u062f\u06cc\u0627\u0628\u06cc \u0645\u0633\u062a\u0645\u0631 \u0639\u0645\u0644\u06a9\u0631\u062f \u0641\u0631\u0622\u06cc\u0646\u062f \u0648 \u0634\u0646\u0627\u0633\u0627\u06cc\u06cc \u0627\u0646\u062d\u0631\u0627\u0641\u0627\u062a.<\/li>\n
                      • \u0631\u0648\u0634\u200c\u0647\u0627\u06cc \u062c\u0645\u0639\u200c\u0622\u0648\u0631\u06cc \u062f\u0627\u062f\u0647\u200c\u0647\u0627 \u0648 \u062a\u062d\u0644\u06cc\u0644 \u0622\u0646\u200c\u0647\u0627 \u0628\u0631\u0627\u06cc \u0627\u0642\u062f\u0627\u0645\u0627\u062a \u0627\u0635\u0644\u0627\u062d\u06cc \u0648 \u067e\u06cc\u0634\u06af\u06cc\u0631\u0627\u0646\u0647.<\/li>\n<\/ul>\n<\/li>\n
                      • \u0628\u0647\u0628\u0648\u062f \u0645\u0633\u062a\u0645\u0631 \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627 \u0648 \u0645\u062a\u062f\u0648\u0644\u0648\u0698\u06cc\u200c\u0647\u0627:<\/strong>\n
                          \n
                        • \u0639\u0645\u0642 \u0628\u062e\u0634\u06cc\u062f\u0646 \u0628\u0647 \u0641\u0644\u0633\u0641\u0647 \u0648 \u0627\u0628\u0632\u0627\u0631\u0647\u0627\u06cc Lean (\u0645\u0627\u0646\u0646\u062f \u0646\u0642\u0634\u0647\u200c\u0628\u0631\u062f\u0627\u0631\u06cc \u062c\u0631\u06cc\u0627\u0646 \u0627\u0631\u0632\u0634 – Value Stream Mapping<\/span>) \u0648 Six Sigma (\u0645\u0627\u0646\u0646\u062f DMAIC<\/span>).<\/li>\n
                        • \u0645\u0639\u0631\u0641\u06cc \u0631\u0648\u06cc\u06a9\u0631\u062f\u0647\u0627\u06cc \u062f\u06cc\u06af\u0631 \u0645\u0627\u0646\u0646\u062f \u0645\u062f\u06cc\u0631\u06cc\u062a \u06a9\u06cc\u0641\u06cc\u062a \u062c\u0627\u0645\u0639 (TQM)<\/span> \u0648 \u06a9\u0627\u06cc\u0632\u0646 (Kaizen)<\/span> \u0648 \u0686\u06af\u0648\u0646\u06af\u06cc \u0627\u062f\u063a\u0627\u0645 \u0622\u0646\u200c\u0647\u0627 \u0628\u0627 BPM.<\/li>\n
                        • \u0627\u06cc\u062c\u0627\u062f \u06cc\u06a9 \u0641\u0631\u0647\u0646\u06af \u0633\u0627\u0632\u0645\u0627\u0646\u06cc \u0628\u0631\u0627\u06cc \u0628\u0647\u0628\u0648\u062f \u0645\u0633\u062a\u0645\u0631.<\/li>\n<\/ul>\n<\/li>\n
                        • \u0646\u0642\u0634 \u0641\u0646\u0627\u0648\u0631\u06cc \u0648 \u0631\u0648\u0646\u062f\u0647\u0627\u06cc \u0622\u06cc\u0646\u062f\u0647 \u062f\u0631 BPM:<\/strong>\n
                            \n
                          • \u067e\u0644\u062a\u0641\u0631\u0645\u200c\u0647\u0627\u06cc BPMS<\/span> \u0646\u0633\u0644 \u062c\u062f\u06cc\u062f \u0648 \u0627\u0628\u0632\u0627\u0631\u0647\u0627\u06cc Low-Code\/No-Code<\/span> \u0628\u0631\u0627\u06cc \u0627\u062a\u0648\u0645\u0627\u0633\u06cc\u0648\u0646 \u0633\u0631\u06cc\u0639 \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627.<\/li>\n
                          • \u062a\u0623\u062b\u06cc\u0631 \u0647\u0648\u0634 \u0645\u0635\u0646\u0648\u0639\u06cc (AI)<\/span> \u0648 \u06cc\u0627\u062f\u06af\u06cc\u0631\u06cc \u0645\u0627\u0634\u06cc\u0646 (Machine Learning)<\/span> \u0628\u0631 \u062a\u062d\u0644\u06cc\u0644 \u067e\u06cc\u0634\u200c\u0628\u06cc\u0646\u06cc\u200c\u06a9\u0646\u0646\u062f\u0647 \u0648 \u0628\u0647\u06cc\u0646\u0647\u200c\u0633\u0627\u0632\u06cc \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627.<\/li>\n
                          • \u0647\u0645\u06af\u0631\u0627\u06cc\u06cc \u0627\u062a\u0648\u0645\u0627\u0633\u06cc\u0648\u0646 \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627\u06cc \u0631\u0628\u0627\u062a\u06cc\u06a9 (RPA)<\/span> \u0628\u0627 BPM \u0628\u0631\u0627\u06cc \u062e\u0648\u062f\u06a9\u0627\u0631\u0633\u0627\u0632\u06cc \u0648\u0638\u0627\u06cc\u0641 \u062a\u06a9\u0631\u0627\u0631\u06cc \u0648 \u062d\u062c\u06cc\u0645.<\/li>\n
                          • \u0646\u0642\u0634 \u0628\u0644\u0627\u06a9\u200c\u0686\u06cc\u0646<\/span> \u0648 \u0627\u06cc\u0646\u062a\u0631\u0646\u062a \u0627\u0634\u06cc\u0627 (IoT)<\/span> \u062f\u0631 \u0622\u06cc\u0646\u062f\u0647 \u0645\u062f\u06cc\u0631\u06cc\u062a \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627.<\/li>\n<\/ul>\n<\/li>\n
                          • \u0645\u0637\u0627\u0644\u0639\u0627\u062a \u0645\u0648\u0631\u062f\u06cc \u0648 \u062a\u0645\u0631\u06cc\u0646\u200c\u0647\u0627\u06cc \u0639\u0645\u0644\u06cc:<\/strong>\n
                              \n
                            • \u062a\u062d\u0644\u06cc\u0644 \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627\u06cc \u0648\u0627\u0642\u0639\u06cc \u062f\u0631 \u0635\u0646\u0627\u06cc\u0639 \u0645\u062e\u062a\u0644\u0641: \u0645\u0627\u0644\u06cc\u060c \u062a\u0648\u0644\u06cc\u062f\u06cc\u060c \u062e\u062f\u0645\u0627\u062a\u06cc\u060c \u0628\u0647\u062f\u0627\u0634\u062a\u06cc \u0648 \u062f\u0631\u0645\u0627\u0646\u06cc.<\/li>\n
                            • \u062a\u0645\u0631\u06cc\u0646\u200c\u0647\u0627\u06cc \u0639\u0645\u0644\u06cc \u0628\u0631\u0627\u06cc \u0645\u062f\u0644\u200c\u0633\u0627\u0632\u06cc\u060c \u062a\u062d\u0644\u06cc\u0644\u060c \u0637\u0631\u0627\u062d\u06cc \u0648 \u0628\u0647\u0628\u0648\u062f \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627 \u0628\u0627 \u0627\u0633\u062a\u0641\u0627\u062f\u0647 \u0627\u0632 \u0633\u0646\u0627\u0631\u06cc\u0648\u0647\u0627\u06cc \u0648\u0627\u0642\u0639\u06cc \u0648 \u062f\u0627\u062f\u0647\u200c\u0647\u0627\u06cc \u0634\u0628\u06cc\u0647\u200c\u0633\u0627\u0632\u06cc \u0634\u062f\u0647.<\/li>\n
                            • \u0646\u06a9\u0627\u062a \u0648 \u062a\u0631\u0641\u0646\u062f\u0647\u0627\u06cc\u06cc \u0628\u0631\u0627\u06cc \u0627\u062c\u0631\u0627\u06cc \u0645\u0648\u0641\u0642 \u067e\u0631\u0648\u0698\u0647\u200c\u0647\u0627\u06cc BPM.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div>\n
                              \n

                              \u0627\u06cc\u0646 \u0645\u0633\u062a\u0631\u06a9\u0644\u0627\u0633\u060c \u06cc\u06a9 \u0645\u0646\u0628\u0639 \u062c\u0627\u0645\u0639 \u0648 \u0627\u0631\u0632\u0634\u0645\u0646\u062f \u0628\u0631\u0627\u06cc \u0647\u0631 \u06a9\u0633\u06cc \u0627\u0633\u062a \u06a9\u0647 \u0628\u0647 \u062f\u0646\u0628\u0627\u0644 \u062a\u0633\u0644\u0637 \u0628\u0631 \u0647\u0646\u0631 \u0648 \u0639\u0644\u0645 \u0645\u062f\u06cc\u0631\u06cc\u062a \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627\u06cc \u06a9\u0633\u0628\u200c\u0648\u06a9\u0627\u0631 \u0627\u0633\u062a. \u0628\u0627 \u062f\u0627\u0646\u0644\u0648\u062f \u0631\u0627\u06cc\u06af\u0627\u0646 \u0627\u06cc\u0646 \u062f\u0648\u0631\u0647\u060c \u0634\u0645\u0627 \u06af\u0627\u0645\u06cc \u0628\u0632\u0631\u06af \u062f\u0631 \u062c\u0647\u062a \u0627\u0631\u062a\u0642\u0627\u0621 \u0645\u0647\u0627\u0631\u062a\u200c\u0647\u0627\u06cc \u0641\u0631\u062f\u06cc \u0648 \u06a9\u0645\u06a9 \u0628\u0647 \u0628\u0647\u0628\u0648\u062f \u0639\u0645\u0644\u06a9\u0631\u062f \u0633\u0627\u0632\u0645\u0627\u0646 \u062e\u0648\u062f \u0628\u0631\u062e\u0648\u0627\u0647\u06cc\u062f \u062f\u0627\u0634\u062a. \u0645\u062d\u062a\u0648\u0627\u06cc \u0628\u0647\u200c\u0631\u0648\u0632 \u0648 \u06a9\u0627\u0631\u0628\u0631\u062f\u06cc \u0627\u06cc\u0646 \u062f\u0648\u0631\u0647\u060c \u0634\u0645\u0627 \u0631\u0627 \u0628\u0631\u0627\u06cc \u0645\u0648\u0627\u062c\u0647\u0647 \u0628\u0627 \u0686\u0627\u0644\u0634\u200c\u0647\u0627\u06cc \u062f\u0646\u06cc\u0627\u06cc \u0648\u0627\u0642\u0639\u06cc \u06a9\u0633\u0628\u200c\u0648\u06a9\u0627\u0631 \u0622\u0645\u0627\u062f\u0647 \u0645\u06cc\u200c\u0633\u0627\u0632\u062f \u0648 \u0628\u0647 \u0634\u0645\u0627 \u06a9\u0645\u06a9 \u0645\u06cc\u200c\u06a9\u0646\u062f \u062a\u0627 \u0628\u0647 \u0639\u0646\u0648\u0627\u0646 \u06cc\u06a9 \u0645\u062a\u062e\u0635\u0635 \u0641\u0631\u0622\u06cc\u0646\u062f\u060c \u062a\u0623\u062b\u06cc\u0631\u06af\u0630\u0627\u0631\u062a\u0631 \u0628\u0627\u0634\u06cc\u062f. \u0641\u0631\u0635\u062a \u0631\u0627 \u0627\u0632 \u062f\u0633\u062a \u0646\u062f\u0647\u06cc\u062f \u0648 \u0647\u0645\u200c\u0627\u06a9\u0646\u0648\u0646 \u0645\u0633\u06cc\u0631 \u062e\u0648\u062f \u0631\u0627 \u0628\u0631\u0627\u06cc \u062a\u0628\u062f\u06cc\u0644 \u0634\u062f\u0646 \u0628\u0647 \u06cc\u06a9 \u0645\u062a\u062e\u0635\u0635 BPM \u0622\u063a\u0627\u0632 \u06a9\u0646\u06cc\u062f!<\/p>\n<\/div>\n<\/article>\n","protected":false},"excerpt":{"rendered":"

                              \u0646\u0627\u0645 \u0645\u062d\u0635\u0648\u0644 \u0628\u0647 \u0627\u0646\u06af\u0644\u06cc\u0633\u06cc \u062f\u0627\u0646\u0644\u0648\u062f Udemy – The Complete Business Process Management (BPM) Master Class 2021-4 – \u062f\u0627\u0646\u0644\u0648\u062f \u0631\u0627\u06cc\u06af\u0627\u0646 \u0646\u0631\u0645 […]<\/p>\n","protected":false},"featured_media":67493,"comment_status":"open","ping_status":"closed","template":"","meta":{"pmpro_default_level":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}}},"product_cat":[1225],"product_tag":[50548,50555,6035,50554,28021,2229,1435,1377,26197,9422,1243,4457,50550,1120,50552,41416,6897,2277,9753,50553,50547,50551,50549],"class_list":{"0":"post-107484","1":"product","2":"type-product","3":"status-publish","4":"has-post-thumbnail","6":"product_cat-1225","7":"product_tag-bpm","8":"product_tag-bpm-master-class","9":"product_tag-business-management","10":"product_tag-business-process-management","11":"product_tag-business-processes","12":"product_tag-free-download","13":"product_tag-online-course","14":"product_tag-process-automation","15":"product_tag-process-improvement","16":"product_tag-process-management","17":"product_tag-udemy","18":"product_tag-udemy-course-download","19":"product_tag--bpm","20":"product_tag-1120","21":"product_tag-50552","22":"product_tag-41416","23":"product_tag-6897","24":"product_tag-2277","25":"product_tag-9753","26":"product_tag-50553","27":"product_tag-50547","28":"product_tag-50551","30":"pmpro-has-access","31":"desktop-align-left","32":"tablet-align-left","33":"mobile-align-left","35":"first","36":"instock","37":"shipping-taxable","38":"purchasable","39":"product-type-variable"},"yoast_head":"\n\u062f\u0627\u0646\u0644\u0648\u062f \u062f\u0648\u0631\u0647 \u062f\u0627\u0646\u0644\u0648\u062f : \u0645\u0633\u062a\u0631\u06a9\u0644\u0627\u0633 \u062c\u0627\u0645\u0639 \u0645\u062f\u06cc\u0631\u06cc\u062a \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627\u06cc \u06a9\u0633\u0628\u200c\u0648\u06a9\u0627\u0631 (BPM) \u06cc\u0648\u062f\u0645\u06cc (2021) - \u0641\u0631\u0648\u0634\u06af\u0627\u0647 \u0627\u06a9\u0633\u067e\u0631\u0633<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/express24.ir\/d\/product\/\u062f\u0627\u0646\u0644\u0648\u062f-\u062f\u0648\u0631\u0647-\u062f\u0627\u0646\u0644\u0648\u062f-\u0645\u0633\u062a\u0631\u06a9\u0644\u0627\u0633-\u062c\u0627\u0645\u0639-\u0645\u062f\u06cc\u0631\/\" \/>\n<meta property=\"og:locale\" content=\"fa_IR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u062f\u0627\u0646\u0644\u0648\u062f \u062f\u0648\u0631\u0647 \u062f\u0627\u0646\u0644\u0648\u062f : \u0645\u0633\u062a\u0631\u06a9\u0644\u0627\u0633 \u062c\u0627\u0645\u0639 \u0645\u062f\u06cc\u0631\u06cc\u062a \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627\u06cc \u06a9\u0633\u0628\u200c\u0648\u06a9\u0627\u0631 (BPM) \u06cc\u0648\u062f\u0645\u06cc (2021) - \u0641\u0631\u0648\u0634\u06af\u0627\u0647 \u0627\u06a9\u0633\u067e\u0631\u0633\" \/>\n<meta property=\"og:description\" content=\"\u0646\u0627\u0645 \u0645\u062d\u0635\u0648\u0644 \u0628\u0647 \u0627\u0646\u06af\u0644\u06cc\u0633\u06cc \u062f\u0627\u0646\u0644\u0648\u062f Udemy – The Complete Business Process Management (BPM) Master Class 2021-4 – \u062f\u0627\u0646\u0644\u0648\u062f \u0631\u0627\u06cc\u06af\u0627\u0646 \u0646\u0631\u0645 […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/express24.ir\/d\/product\/\u062f\u0627\u0646\u0644\u0648\u062f-\u062f\u0648\u0631\u0647-\u062f\u0627\u0646\u0644\u0648\u062f-\u0645\u0633\u062a\u0631\u06a9\u0644\u0627\u0633-\u062c\u0627\u0645\u0639-\u0645\u062f\u06cc\u0631\/\" \/>\n<meta property=\"og:site_name\" content=\"\u0641\u0631\u0648\u0634\u06af\u0627\u0647 \u0627\u06a9\u0633\u067e\u0631\u0633\" \/>\n<meta property=\"article:modified_time\" content=\"2025-06-05T13:51:04+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/express24.ir\/d\/wp-content\/uploads\/2025\/05\/Express24_ir.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"1024\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u0632\u0645\u0627\u0646 \u062a\u0642\u0631\u06cc\u0628\u06cc \u0628\u0631\u0627\u06cc \u062e\u0648\u0627\u0646\u062f\u0646\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 \u062f\u0642\u06cc\u0642\u0647\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/express24.ir\/d\/product\/%d8%af%d8%a7%d9%86%d9%84%d9%88%d8%af-%d8%af%d9%88%d8%b1%d9%87-%d8%af%d8%a7%d9%86%d9%84%d9%88%d8%af-%d9%85%d8%b3%d8%aa%d8%b1%da%a9%d9%84%d8%a7%d8%b3-%d8%ac%d8%a7%d9%85%d8%b9-%d9%85%d8%af%db%8c%d8%b1\/\",\"url\":\"https:\/\/express24.ir\/d\/product\/%d8%af%d8%a7%d9%86%d9%84%d9%88%d8%af-%d8%af%d9%88%d8%b1%d9%87-%d8%af%d8%a7%d9%86%d9%84%d9%88%d8%af-%d9%85%d8%b3%d8%aa%d8%b1%da%a9%d9%84%d8%a7%d8%b3-%d8%ac%d8%a7%d9%85%d8%b9-%d9%85%d8%af%db%8c%d8%b1\/\",\"name\":\"\u062f\u0627\u0646\u0644\u0648\u062f \u062f\u0648\u0631\u0647 \u062f\u0627\u0646\u0644\u0648\u062f : \u0645\u0633\u062a\u0631\u06a9\u0644\u0627\u0633 \u062c\u0627\u0645\u0639 \u0645\u062f\u06cc\u0631\u06cc\u062a \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627\u06cc \u06a9\u0633\u0628\u200c\u0648\u06a9\u0627\u0631 (BPM) \u06cc\u0648\u062f\u0645\u06cc (2021) - \u0641\u0631\u0648\u0634\u06af\u0627\u0647 \u0627\u06a9\u0633\u067e\u0631\u0633\",\"isPartOf\":{\"@id\":\"https:\/\/express24.ir\/d\/#website\"},\"datePublished\":\"2025-06-05T13:51:01+00:00\",\"dateModified\":\"2025-06-05T13:51:04+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/express24.ir\/d\/product\/%d8%af%d8%a7%d9%86%d9%84%d9%88%d8%af-%d8%af%d9%88%d8%b1%d9%87-%d8%af%d8%a7%d9%86%d9%84%d9%88%d8%af-%d9%85%d8%b3%d8%aa%d8%b1%da%a9%d9%84%d8%a7%d8%b3-%d8%ac%d8%a7%d9%85%d8%b9-%d9%85%d8%af%db%8c%d8%b1\/#breadcrumb\"},\"inLanguage\":\"fa-IR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/express24.ir\/d\/product\/%d8%af%d8%a7%d9%86%d9%84%d9%88%d8%af-%d8%af%d9%88%d8%b1%d9%87-%d8%af%d8%a7%d9%86%d9%84%d9%88%d8%af-%d9%85%d8%b3%d8%aa%d8%b1%da%a9%d9%84%d8%a7%d8%b3-%d8%ac%d8%a7%d9%85%d8%b9-%d9%85%d8%af%db%8c%d8%b1\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/express24.ir\/d\/product\/%d8%af%d8%a7%d9%86%d9%84%d9%88%d8%af-%d8%af%d9%88%d8%b1%d9%87-%d8%af%d8%a7%d9%86%d9%84%d9%88%d8%af-%d9%85%d8%b3%d8%aa%d8%b1%da%a9%d9%84%d8%a7%d8%b3-%d8%ac%d8%a7%d9%85%d8%b9-%d9%85%d8%af%db%8c%d8%b1\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"\u062e\u0627\u0646\u0647\",\"item\":\"https:\/\/express24.ir\/d\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"\u0641\u0631\u0648\u0634\u06af\u0627\u0647\",\"item\":\"https:\/\/express24.ir\/d\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"\u062f\u0627\u0646\u0644\u0648\u062f \u062f\u0648\u0631\u0647 \u062f\u0627\u0646\u0644\u0648\u062f : \u0645\u0633\u062a\u0631\u06a9\u0644\u0627\u0633 \u062c\u0627\u0645\u0639 \u0645\u062f\u06cc\u0631\u06cc\u062a \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627\u06cc \u06a9\u0633\u0628\u200c\u0648\u06a9\u0627\u0631 (BPM) \u06cc\u0648\u062f\u0645\u06cc (2021)\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/express24.ir\/d\/#website\",\"url\":\"https:\/\/express24.ir\/d\/\",\"name\":\"\u0641\u0631\u0648\u0634\u06af\u0627\u0647 \u0627\u06a9\u0633\u067e\u0631\u0633\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/express24.ir\/d\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"fa-IR\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"\u062f\u0627\u0646\u0644\u0648\u062f \u062f\u0648\u0631\u0647 \u062f\u0627\u0646\u0644\u0648\u062f : \u0645\u0633\u062a\u0631\u06a9\u0644\u0627\u0633 \u062c\u0627\u0645\u0639 \u0645\u062f\u06cc\u0631\u06cc\u062a \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627\u06cc \u06a9\u0633\u0628\u200c\u0648\u06a9\u0627\u0631 (BPM) \u06cc\u0648\u062f\u0645\u06cc (2021) - \u0641\u0631\u0648\u0634\u06af\u0627\u0647 \u0627\u06a9\u0633\u067e\u0631\u0633","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/express24.ir\/d\/product\/\u062f\u0627\u0646\u0644\u0648\u062f-\u062f\u0648\u0631\u0647-\u062f\u0627\u0646\u0644\u0648\u062f-\u0645\u0633\u062a\u0631\u06a9\u0644\u0627\u0633-\u062c\u0627\u0645\u0639-\u0645\u062f\u06cc\u0631\/","og_locale":"fa_IR","og_type":"article","og_title":"\u062f\u0627\u0646\u0644\u0648\u062f \u062f\u0648\u0631\u0647 \u062f\u0627\u0646\u0644\u0648\u062f : \u0645\u0633\u062a\u0631\u06a9\u0644\u0627\u0633 \u062c\u0627\u0645\u0639 \u0645\u062f\u06cc\u0631\u06cc\u062a \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627\u06cc \u06a9\u0633\u0628\u200c\u0648\u06a9\u0627\u0631 (BPM) \u06cc\u0648\u062f\u0645\u06cc (2021) - \u0641\u0631\u0648\u0634\u06af\u0627\u0647 \u0627\u06a9\u0633\u067e\u0631\u0633","og_description":"\u0646\u0627\u0645 \u0645\u062d\u0635\u0648\u0644 \u0628\u0647 \u0627\u0646\u06af\u0644\u06cc\u0633\u06cc \u062f\u0627\u0646\u0644\u0648\u062f Udemy – The Complete Business Process Management (BPM) Master Class 2021-4 – \u062f\u0627\u0646\u0644\u0648\u062f \u0631\u0627\u06cc\u06af\u0627\u0646 \u0646\u0631\u0645 […]","og_url":"https:\/\/express24.ir\/d\/product\/\u062f\u0627\u0646\u0644\u0648\u062f-\u062f\u0648\u0631\u0647-\u062f\u0627\u0646\u0644\u0648\u062f-\u0645\u0633\u062a\u0631\u06a9\u0644\u0627\u0633-\u062c\u0627\u0645\u0639-\u0645\u062f\u06cc\u0631\/","og_site_name":"\u0641\u0631\u0648\u0634\u06af\u0627\u0647 \u0627\u06a9\u0633\u067e\u0631\u0633","article_modified_time":"2025-06-05T13:51:04+00:00","og_image":[{"width":1024,"height":1024,"url":"https:\/\/express24.ir\/d\/wp-content\/uploads\/2025\/05\/Express24_ir.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"\u0632\u0645\u0627\u0646 \u062a\u0642\u0631\u06cc\u0628\u06cc \u0628\u0631\u0627\u06cc \u062e\u0648\u0627\u0646\u062f\u0646":"1 \u062f\u0642\u06cc\u0642\u0647"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/express24.ir\/d\/product\/%d8%af%d8%a7%d9%86%d9%84%d9%88%d8%af-%d8%af%d9%88%d8%b1%d9%87-%d8%af%d8%a7%d9%86%d9%84%d9%88%d8%af-%d9%85%d8%b3%d8%aa%d8%b1%da%a9%d9%84%d8%a7%d8%b3-%d8%ac%d8%a7%d9%85%d8%b9-%d9%85%d8%af%db%8c%d8%b1\/","url":"https:\/\/express24.ir\/d\/product\/%d8%af%d8%a7%d9%86%d9%84%d9%88%d8%af-%d8%af%d9%88%d8%b1%d9%87-%d8%af%d8%a7%d9%86%d9%84%d9%88%d8%af-%d9%85%d8%b3%d8%aa%d8%b1%da%a9%d9%84%d8%a7%d8%b3-%d8%ac%d8%a7%d9%85%d8%b9-%d9%85%d8%af%db%8c%d8%b1\/","name":"\u062f\u0627\u0646\u0644\u0648\u062f \u062f\u0648\u0631\u0647 \u062f\u0627\u0646\u0644\u0648\u062f : \u0645\u0633\u062a\u0631\u06a9\u0644\u0627\u0633 \u062c\u0627\u0645\u0639 \u0645\u062f\u06cc\u0631\u06cc\u062a \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627\u06cc \u06a9\u0633\u0628\u200c\u0648\u06a9\u0627\u0631 (BPM) \u06cc\u0648\u062f\u0645\u06cc (2021) - \u0641\u0631\u0648\u0634\u06af\u0627\u0647 \u0627\u06a9\u0633\u067e\u0631\u0633","isPartOf":{"@id":"https:\/\/express24.ir\/d\/#website"},"datePublished":"2025-06-05T13:51:01+00:00","dateModified":"2025-06-05T13:51:04+00:00","breadcrumb":{"@id":"https:\/\/express24.ir\/d\/product\/%d8%af%d8%a7%d9%86%d9%84%d9%88%d8%af-%d8%af%d9%88%d8%b1%d9%87-%d8%af%d8%a7%d9%86%d9%84%d9%88%d8%af-%d9%85%d8%b3%d8%aa%d8%b1%da%a9%d9%84%d8%a7%d8%b3-%d8%ac%d8%a7%d9%85%d8%b9-%d9%85%d8%af%db%8c%d8%b1\/#breadcrumb"},"inLanguage":"fa-IR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/express24.ir\/d\/product\/%d8%af%d8%a7%d9%86%d9%84%d9%88%d8%af-%d8%af%d9%88%d8%b1%d9%87-%d8%af%d8%a7%d9%86%d9%84%d9%88%d8%af-%d9%85%d8%b3%d8%aa%d8%b1%da%a9%d9%84%d8%a7%d8%b3-%d8%ac%d8%a7%d9%85%d8%b9-%d9%85%d8%af%db%8c%d8%b1\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/express24.ir\/d\/product\/%d8%af%d8%a7%d9%86%d9%84%d9%88%d8%af-%d8%af%d9%88%d8%b1%d9%87-%d8%af%d8%a7%d9%86%d9%84%d9%88%d8%af-%d9%85%d8%b3%d8%aa%d8%b1%da%a9%d9%84%d8%a7%d8%b3-%d8%ac%d8%a7%d9%85%d8%b9-%d9%85%d8%af%db%8c%d8%b1\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"\u062e\u0627\u0646\u0647","item":"https:\/\/express24.ir\/d\/"},{"@type":"ListItem","position":2,"name":"\u0641\u0631\u0648\u0634\u06af\u0627\u0647","item":"https:\/\/express24.ir\/d\/"},{"@type":"ListItem","position":3,"name":"\u062f\u0627\u0646\u0644\u0648\u062f \u062f\u0648\u0631\u0647 \u062f\u0627\u0646\u0644\u0648\u062f : \u0645\u0633\u062a\u0631\u06a9\u0644\u0627\u0633 \u062c\u0627\u0645\u0639 \u0645\u062f\u06cc\u0631\u06cc\u062a \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627\u06cc \u06a9\u0633\u0628\u200c\u0648\u06a9\u0627\u0631 (BPM) \u06cc\u0648\u062f\u0645\u06cc (2021)"}]},{"@type":"WebSite","@id":"https:\/\/express24.ir\/d\/#website","url":"https:\/\/express24.ir\/d\/","name":"\u0641\u0631\u0648\u0634\u06af\u0627\u0647 \u0627\u06a9\u0633\u067e\u0631\u0633","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/express24.ir\/d\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"fa-IR"}]}},"_links":{"self":[{"href":"https:\/\/express24.ir\/d\/wp-json\/wp\/v2\/product\/107484","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/express24.ir\/d\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/express24.ir\/d\/wp-json\/wp\/v2\/types\/product"}],"replies":[{"embeddable":true,"href":"https:\/\/express24.ir\/d\/wp-json\/wp\/v2\/comments?post=107484"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/express24.ir\/d\/wp-json\/wp\/v2\/media\/67493"}],"wp:attachment":[{"href":"https:\/\/express24.ir\/d\/wp-json\/wp\/v2\/media?parent=107484"}],"wp:term":[{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/express24.ir\/d\/wp-json\/wp\/v2\/product_cat?post=107484"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/express24.ir\/d\/wp-json\/wp\/v2\/product_tag?post=107484"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}